How CloudEagle.ai Automates the Joiner, Mover, and Leaver Process to Eliminate Manual Work

Managing employee access across SaaS applications is one of the most critical responsibilities for IT and security teams. 

Yet, manual JML (Joiner, Mover, Leaver) processes remain widespread and risky.

As highlighted in the CloudEagle 2025 IGA Report, 48% of ex-employees retain access to corporate systems after leaving the company, creating a major security gap and potential compliance violation. 

For enterprises juggling hundreds of applications, this is a ticking time bomb.

In this blog, we’ll learn how CloudEagle.ai automates the entire JML process, reduces risk, improves compliance, and ensures employees always have the right access at the right time, without any manual intervention.

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TL;DR 

• Manual JML processes are slow, error-prone, and leave security and compliance gaps.
• CloudEagle.ai automates onboarding, role changes, and offboarding across all SaaS and AI tools.
• Centralized dashboards and AI-driven insights ensure visibility, reduce privilege creep, and prevent shadow IT.
• Just-in-time access, automated provisioning/deprovisioning, and continuous access reviews save time and cut costs.
• CloudEagle.ai delivers faster onboarding, audit-ready compliance, and optimized SaaS spend.
  
  

What are Joiner, Mover, and Leaver Processes?

Joiner, Mover, and Leaver (JML) processes are a set of procedures used to manage the entire lifecycle of an employee's identity and access privileges within an organization. 

They define the steps for Joiners (new employees), Movers (employees changing roles), and Leavers (employees departing the company). 

This structured approach is critical for managing user access, improving efficiency, and ensuring security and compliance.  

• Joiner: This is your new hire. They need access to the right apps so they can hit the ground running on day one.
• Mover: When someone switches roles, departments, or teams, their access should change too. Otherwise, privilege creep starts silently building.
• Leaver: When someone exits, all their access needs to be revoked across every app, AI tool, and unmanaged system.

Get any of these wrong, and you’re looking at bottlenecks, wasted SaaS licenses, and potentially massive security gaps.

For context, 3 in 10 enterprises have experienced security incidents tied directly to overprivileged access, as noted in the IGA report. 

That’s not just a number, it’s a real risk knocking on your IT team’s door.

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Understanding the Current JML Process in Organizations

Managing employee access is often more complicated than it looks. 

Most organizations still rely on manual, fragmented workflows for Joiner, Mover, and Leaver processes, which creates risks and inefficiencies.

Joiner (Onboarding)

• Typical process: HR notifies IT; IT manually provisions 10–30 apps per employee via multiple admin consoles.
• Pain points: Delays slow productivity, approvals scatter across Slack and email, and audit trails are incomplete.
• Nearly 45% of users say slow access hurts digital employee experience (DEX)

Mover (Role/Team Changes)

• Typical process: Managers notify IT of role changes; IT manually adjusts permissions across apps. Often, old access remains.
• Pain points: Privilege creep, delayed new access, no central visibility, and compliance gaps.
• 1 in 2 employees has excessive access beyond their role, creating security exposure.

Leaver (Offboarding)

• Typical process: HR notifies IT; IT manually revokes access, but non-SSO apps and AI tools are often missed. Licenses linger.
• Pain points: Ex-employees retain access, contractors keep privileges, risk of data leaks, and audit failures.
• Real-world metric- 48% of ex-employees retain access after leaving.

Manual JML workflows are slow, error-prone, and expose organizations to security, compliance, and operational risks. 

Delays, privilege creep, and fragmented visibility are the norm, making automation essential.

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The Risks and Inefficiencies of Managing JML Manually

Let’s be honest: managing Joiners, Movers, and Leavers manually is a mess, and it’s causing real problems for IT, HR, and employees.

Delayed Access = Lost Productivity

When IT has to manually provision apps or update permissions, things slow down fast. 

New hires or employees moving roles often wait longer than necessary, which delays workflows and frustrates teams.

• Employees wait hours or days for access to critical tools.
• Onboarding and role changes create bottlenecks.
• Productivity is affected across multiple teams.

One GenAI company cut provisioning from days to minutes using CloudEagle.ai’s self-service app catalog. 

Privilege Creep

Employees often retain access they no longer need after role changes, which creates unnecessary risk.

• Old permissions are left active after role changes.
• Users have access to tools beyond their current responsibilities.
• Overprivileged access increases security exposure.

No Centralized Visibility

Without a single dashboard, IT, HR, and managers are constantly chasing each other.

• Requests get lost in emails, tickets, and spreadsheets.
• Teams don’t have a clear view of who has access to what.
• Tracking changes manually is error-prone and frustrating.

CloudEagle.ai provides a unified dashboard so teams can see and manage all app access in one place, reducing errors and confusion.

License Waste & Cost Leakage

Unused or orphaned accounts waste money and add administrative overhead.

• Dormant accounts continue to incur costs.
• Contractors and temporary workers retain access longer than necessary.
• IT teams spend hours cleaning up licenses manually.

To address this, teams using CloudEagle.ai automatically reclaim inactive or low-usage licenses, saving thousands of dollars monthly.

Shadow IT & AI Sprawl

Employees adopt new SaaS and AI tools without IT oversight, creating blind spots.

• Non-approved apps go undetected.
• Security and compliance risks increase.
• IT has limited control over access to emerging tools.

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How CloudEagle.ai Automates and Secures JML Processes

Traditional methods rely on emails, tickets, spreadsheets, and scattered approvals, creating delays, errors, and security risks. 

CloudEagle.ai replaces this fragmented approach with a centralized, AI-driven platform that automates onboarding, role changes, and offboarding, ensuring employees always have the right access while IT teams save time, reduce risk, and maintain full compliance.

Zero-Touch Onboarding for New Joiners

New hires shouldn’t have to wait days to start working. 

Access to the right apps from day one is crucial for productivity, collaboration, and a smooth onboarding experience.

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• Challenge: Manual provisioning creates delays, with IT juggling tickets, emails, and multiple admin portals. Employees often wait hours or days for access, slowing workflows.
• CE Solution: CloudEagle.ai automatically provisions apps based on role, department, and location, integrating with HRIS and ITSM tools. Approvals are routed automatically, and logs are centralized for visibility.
• Outcome: Onboarding bottlenecks disappear, employees are productive immediately, and IT saves hours weekly. Organizations report faster access and improved Digital Employee Experience (DEX).

Here’s what the Head of IT at Bloom & Wild had to say about CloudEagle.ai’s impact on onboarding:

"Provisioning and deprovisioning users used to take hours, even days, and often led to delays and security risks. With CloudEagle.ai's automated workflows, we now ensure Day 1 access for new hires and immediate deprovisioning for departing employees, saving time and enhancing security ."

- Sam Middleton, Head of IT, Bloom & Wild

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Real-Time Role Change Management (Mover Automation)

Role changes are a common source of privilege creep, security gaps, and workflow delays. 

CloudEagle.ai ensures employees moving to new positions receive exactly the access they need, while outdated permissions are automatically revoked.

• Challenge: Employees moving roles often retain old permissions, while IT manually grants new access, creating privilege creep and compliance risk.
• CE Solution: CloudEagle.ai detects role changes in real time, revokes outdated permissions, and assigns new access automatically using role-based and attribute-based policies.
• Outcome: Employees start new roles fully equipped, privilege creep is eliminated, and IT teams have complete visibility of all access changes. Organizations report a 70% reduction in manual tracking errors during role changes.

Automated Offboarding for Leavers

Offboarding isn’t just about removing access; it’s about preventing security breaches and reclaiming wasted licenses. 

CloudEagle.ai ensures every departing employee is fully deprovisioned across all apps, including shadow IT tools, so your organization stays secure and compliant.

• Challenge: Manual offboarding leaves lingering accounts and unused licenses, especially for non-SSO and shadow apps, creating security risks.
• CE Solution: CloudEagle.ai automatically deprovisions all apps, reclaims licenses, and tracks offboarding in a centralized dashboard.
• Outcome: Security gaps are eliminated, compliance is maintained, and software spend is optimized. IT saves hours previously spent hunting for lingering accounts.

Just-in-Time & Time-Bound Access

Temporary access for contractors, cross-functional projects, or short-term roles is often mismanaged.

Giving all access upfront or leaving old permissions active creates both inefficiency and security risk.

CloudEagle.ai’s just-in-time access ensures permissions are always appropriate and timely.

• Challenge: Contractors or short-term employees often receive full access upfront, which may remain active longer than necessary.
• CE Solution: CloudEagle.ai grants just-in-time access that expires automatically after a set duration or inactivity. Approvals are fully automated, reducing manual tracking.
• Outcome: Temporary accounts stay secure, overprivileged access is minimized, and compliance is enforced without burdening IT. Teams gain confidence that access is always current and accurate.

Continuous Access Reviews & AI-Driven Recommendations

Maintaining compliance and preventing privilege creep requires constant oversight. 

CloudEagle.ai’s AI-driven access reviews continuously monitor permissions, detect anomalies, and suggest corrective actions, so IT teams can proactively manage risks without manual effort.

• Challenge: Periodic access reviews are slow, error-prone, and often outdated before completion, leaving compliance gaps and security exposures.
• CE Solution: CloudEagle.ai leverages AI to continuously monitor access, flag redundant permissions, and provide actionable recommendations in real time.
• Outcome: Errors are corrected instantly, IT workload is reduced, and security and compliance improve across the organization. Teams gain continuous visibility into access patterns, reducing risk before it escalates.

Why Top Organizations Choose CloudEagle.ai 

• 10–30% SaaS cost savings through automated license reclamation.
• 80% faster audit prep with real-time logs.
• Onboarding time cut to under 30 minutes.
• Immediate mitigation of lingering access for 48% of ex-employees.
• Proactive management of overprivileged accounts affecting 3 in 10 enterprises.

CloudEagle is trusted by RingCentral, Shiji, and RecRoom to secure, streamline, and scale JML workflows. Do take a look at our case studies.  

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Why CloudEagle.ai is the Right Solution for Eliminating Manual JML Work

CloudEagle.ai removes this complexity by automating onboarding, role changes, and offboarding across all SaaS applications, including AI and shadow IT  tools, so teams can focus on strategic work instead of repetitive tasks.

Complete Visibility Across All Access Changes

Keeping track of who has access to which apps during transitions is a major challenge. 

Unlike traditional IAM tools, CloudEagle.ai provides a centralized dashboard where HR, IT, and managers can see every permission, role, and license in real time. 

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"Traditional IAM tools can't handle today's SaaS and AI environments, where apps aren't centrally managed. IGA is at a tipping point; enterprises need AI-driven access management to stay secure and compliant." - Nidhi Jain, CEO, CloudEagle.ai

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Every change, whether it’s a promotion, department transfer, or offboarding, is automatically recorded and reflected across all systems, giving teams instant clarity and audit-ready oversight.

Automated Role-Based Access Updates

Privilege creep is a serious risk when manual updates fail to keep pace with role changes. 

CloudEagle.ai enforces role-based and attribute-based access rules that automatically grant the right permissions and revoke outdated ones.

Employees always have exactly what they need, while IT stays compliant and error-free.

Just-in-Time Access for Security and Efficiency

Giving access too early or failing to remove it on time exposes sensitive systems. 

CloudEagle.ai’s Just-in-Time provisioning ensures employees receive access exactly when needed, and permissions automatically expire when no longer required. 

This keeps workflows smooth for users while reducing security and compliance risks.

Shadow IT and AI Governance

Employees often adopt tools like ChatGPT, Notion AI, and MidJourney without IT oversight. 

CloudEagle.ai automatically detects these applications, applies policy enforcement, and can revoke unauthorized access. 

IT teams gain control over all SaaS usage, including apps outside traditional IDPs, preventing blind spots and rogue tools from creating risk.

Continuous Monitoring and Audit-Ready Compliance

JML isn’t a one-time task; access must be monitored continuously. 

CloudEagle.ai uses AI to review permissions, detect dormant accounts, flag overprovisioned users, and generate instant, SOC2-ready reports. 

This proactive approach eliminates the need for quarterly audits and keeps compliance obligations on track.

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Conclusion 

The modern workforce is dynamic, SaaS-first, and constantly evolving. Manual JML processes can’t keep up, leaving organizations exposed to security gaps, compliance risks, and wasted software spend. 

CloudEagle.ai transforms this workflow into a seamless, automated process that ensures employees always have the right access at the right time.

By centralizing visibility, automating provisioning and deprovisioning, and monitoring access in real time, CloudEagle.ai reduces errors, eliminates privilege creep, and keeps teams audit-ready. 

Book a free demo with CloudEagle.ai today and experience effortless JML automation.

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