How does CloudEagle.ai handle apps that don't support SCIM?

CloudEagle.ai uses direct API provisioning for applications that do not support SCIM, allowing IT teams to provision and deprovision access without manually logging into individual applications.

Can CloudEagle.ai work alongside ServiceNow or Jira?

Yes. CloudEagle.ai integrates bi-directionally with Jira, ServiceNow, Zendesk, and Asana. Existing ticketing systems can remain the source of truth while CloudEagle.ai orchestrates workflows around them.

CloudEagle.ai For IT Teams

Q: Does CloudEagle.ai replace Okta or Microsoft AD?

No. CloudEagle.ai works alongside your existing identity provider. It extends governance to apps outside Okta or Microsoft AD, including apps that do not support SCIM, apps purchased on corporate cards, and AI tools employees may use.

Q: What happens to access when someone leaves and isn't in Okta?

CloudEagle.ai can detect employee departures from the HRIS and trigger deprovisioning across connected applications, including AI tools and non-SCIM applications.

Q: How quickly can we see our full app and AI footprint after connecting?

CloudEagle.ai states that average onboarding is 30 minutes. Teams can connect their SSO, finance system, and optionally CASB or firewall sources to build an app and AI inventory.

Q: What are non-human identities and why does IT need to track them?

Non-human identities include service accounts, API keys, bots, and AI agents that access systems without being people. CloudEagle.ai provides inventory and lifecycle governance for these identities.

Q: We already have a CASB. Do we still need CloudEagle.ai?

CloudEagle.ai complements a CASB by providing application-level visibility, identity governance, license management, and spend attribution for SaaS and AI applications.

Q: How does the user access review process work?

CloudEagle.ai pulls user roles, permissions, and access history from connected applications into a centralized dashboard. Teams can schedule reviews, assign reviewers, identify high-risk users, and manage access revocation.

One Governance Layer for Every App, Identity, and AI Tools

Govern every AI tools, SaaS, and NHIs the moment it enters your stack. Shut down shadow AI, close compliance gaps, and walk into every budget review with hard proof of ROI, without adding headcount.

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Trusted by IT Teams in High-growth Companies

Testimonials

What IT Teams Find

“Our internal position was that we had 30 sanctioned AI tools. CloudEagle found 73 shadow AI tools, that was the moment our AI governance program moved from a slide deck to a defensible control set the board could actually review.”

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Scott Olechowski

Chief Product Officer and Co-Founder

“Harvesting 932 unused Salesforce licenses in a single workflow was the turning point. CloudEagle helped us return $2.5M to the business without a single support ticket. License management stopped being a quarterly spreadsheet exercise and became a continuous operating process.”

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Fred Chin

AVP, Head of IT Operations

"As our software portfolio expanded, staying ahead of every contract renewal became increasingly important for cost control and operational continuity. CloudEagle.ai gave us 90-day renewal visibility, eliminated auto-renewals, and helped us negotiate with the right data and save on spend."

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Pratibha Mehta

Head of Operations

“CloudEagle.ai gave us visibility into service accounts, API tokens, and AI agents, helping increase NHI visibility, remediate unmanaged identities, and reduce overprivileges, helping us govern NHI, the same way we did for people."

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Karthik Swarnam

Chief Security and Trust Officer

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The Unified IT Command Center for AI, SaaS and NHI

Employees are signing up for AI tools you don't know about.

Govern AI usage, enforce safe usage policy, and monitor token consumption before shadow AI turns into shadow risk.

Track AI token consumption by user, team, application, or model to control costs and usage

Prevent users from accessing unauthorized AI and uploading sensitive data

Identify risky AI tools faster with GenAI risk scores across your AI ecosystem

Employees are signing up for AI tools you don't know about

Govern Every Non-Human Identity from One Place

Service accounts, API keys, bots, and AI agents are growing faster than security teams can track. See every one, who owns it, and what it can access.

Every service account, API key, bot, and AI agent tracked in one inventory

See who owns each identity and exactly what it can access

Revoke standing access from orphaned or unowned identities before they become a breach

License management without the spreadsheet

Every license, broken down by actual feature usage, so you know what to reclaim or downgrade.

Real-time license utilization tracking across every app, no spreadsheets

Automatically flag inactive, underutilized, and duplicate licenses

Auto-reassign licenses the moment someone leaves or switches roles

License management without the spreadsheet

Onboarding and offboarding on auto-pilot.

New hires get access on day one. Leavers lose it the same day, across every app, even the ones without SCIM or SSO.

New hires productive from day one, no manual setup across 30+ apps

Ex-employee access cut off instantly, closing the biggest offboarding security gap

Freed licenses returned to the pool automatically, so you stop paying for empty seats

Cut access request tickets by 98%

Stop wasting IT time on manual access requests. Employees request apps in Slack or Teams, approvals route automatically, and access is granted without IT becoming the bottleneck.

Reduce IT access request tickets by up to 80% with self-service access

Enforce least-privilege access with role-based approval workflows

Eliminate forgotten access with just-in-time access revocation

CloudEagle.ai application rationalization view grouping overlapping apps by category and ranking them by real usage and spend, so you keep one tool and retire the rest.

CloudEagle.ai integrations view showing finance, IdP, HRIS, and on-prem inventory systems like NetSuite, Okta, BigFix, and Workday synced into one estate, with on-prem ingested and no new agent.

Continuously Monitor Your SaaS Security Posture

Point-in-time audits go stale fast. See where MFA, SSO, and security policies are missing, across every app, always.

MFA, SSO, and security controls tracked across every app

Posture measured continuously against NIST 800, not quarterly

Audit-ready compliance answers, anytime

Ready to govern AI, SaaS and NHIs?

Let's map your apps, identities, and AI usage and show you where to act first.

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Frequently Asked Question

Can't find the answer you're looking for? Contact us, and our team will be happy to help.

1. Does CloudEagle.ai replace Okta or Microsoft AD?

No. CloudEagle.ai works alongside your existing IDP. It extends governance to apps that sit outside Okta or AD, tools that don't support SCIM, apps bought on corporate cards, or AI tools employees signed up for on personal accounts. Your IDP stays in place; CloudEagle fills the gaps around it.

2. How does it handle apps that don't support SCIM?

Through direct API provisioning. For apps that can't be connected to an IDP, CloudEagle uses the app's own API to provision and deprovision access. That means no more manually logging into 30 apps every time someone joins or leaves.

3. What happens to access when someone leaves and isn't in Okta?

CloudEagle detects departures from your HRIS and automatically triggers deprovisioning across every connected app, whether or not it's behind Okta. That includes AI tools, non-SCIM apps, and any API tokens or service accounts tied to that employee. Freed licenses go back into the pool automatically.

4. How quickly can we see our full app and AI footprint after connecting?

Average onboarding is 30 minutes. Connect your SSO, finance system, and optionally a CASB or firewall source. Most teams see their complete app and AI inventory, including tools outside SSO, within the first session.

5. Can it work alongside ServiceNow or Jira without replacing them?

Yes. CloudEagle integrates bi-directionally with Jira, ServiceNow, Zendesk, and Asana. Your ticketing tool stays the source of truth. CloudEagle orchestrates workflows around it, triggering tickets, syncing status, and closing loops, without requiring your team to leave their existing systems.

6. What are non-human identities and why does IT need to track them?

Non-human identities are service accounts, API keys, bots, and AI agents, anything that accesses your systems without being a person. Every new integration or automation creates one. The problem is they accumulate without owners or review cycles, which means you can have dozens of bots with standing access that nobody's tracking. CloudEagle gives them the same lifecycle governance as human identities.

7. We already have a CASB. Do we still need CloudEagle?

CASBs operate at the network layer and catch what passes through your traffic. They miss apps accessed on personal devices, free-tier AI tools signed up on personal email, and anything outside your network perimeter. CloudEagle adds app-layer visibility, identity governance, license management, and spend attribution, all the things a CASB doesn't cover.

8. How does the user access review process work?

CloudEagle pulls user roles, permissions, and access history from every connected app into a single dashboard. You schedule reviews, assign reviewers, and flag high-risk users automatically. When access is revoked, deprovisioning happens and the evidence is attached, no manual gathering from Jira or spreadsheets. Reviews that used to take months take days.