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Self-Service App Catalog

Give Employees the Right Apps Without Slowing IT

Enable secure access to approved healthcare and business applications from a single system. Teams get what they need quickly, while access stays controlled, auditable, and compliant across departments and locations.

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Self-Service for Employees. Control for IT.

Imagine: Your employees need quick access to the tools they need to be productive, but the manual process of requesting access is slow and creates bottlenecks for both employees and IT teams.

Without CloudEagle

Employees request access through emails or tickets, leading to delays and confusion.
IT teams manually review and grant permissions, often leading to over-provisioning to avoid delays.
Access to tools can be inconsistent, with some employees waiting days for access to the right apps.
Tracking app access across the organization becomes difficult and error-prone.
Result: Delayed access slows down productivity, and unnecessary permissions create security and compliance risks.

With CloudEagle

CloudEagle’s self-service app catalog lets employees request access to approved apps quickly and easily.
Just-in-Time (JIT) provisioning ensures users are granted the right permissions automatically and only when needed.
IT teams get full visibility into who has access to what, ensuring consistency and security.
Access requests are automatically routed for approval, cutting down on manual processes and speeding up onboarding.
Result: Employees get access to the tools they need faster, IT teams spend less time on provisioning, and security is maintained by granting only the necessary permissions.
Customer Spotlight:
Iceye company logo with navy blue text and a stylized circular emblem.
“Access requests were scattered across emails and chats, slowing teams down and creating security blind spots. With CloudEagle, we now have a single catalog of approved apps where employees can request access instantly, reducing IT tickets, eliminating shadow IT, and giving IT full visibility from day one.”
- Michal Lipinski, Director of IT and Security, ICEYE
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Give Employees the Ease of Requesting Access to Tools

Approve App Access Faster Through Slack

App recommendations
Speed up approvals by letting managers grant access directly in Slack, so employees stay productive and IT avoids follow-ups.
  • Employees get access in minutes instead of waiting on ticket queues
  • Managers approve requests without switching tools or interrupting work
  • IT eliminates follow-ups, reminders, and manual coordination overhead
App recommendations
App recommendations

Reduce Access Request Tickets Without Losing Control

App recommendations
Deflect repetitive access tickets through self-service while keeping approvals, tasks, and audit logs fully traceable.
  • Self-service requests cut repetitive tickets before they reach IT
  • Approval history stays recorded for audits without manual documentation
  • Helpdesk teams focus on complex issues instead of routine access work

Enforce Strong Controls for Privileged and Sensitive Access

onboarding, prompt offboarding
Apply consistent approval rules before granting high-risk access, protecting security without slowing critical workflows.
  • Sensitive access is granted only after the right approvals are in place
  • Privileged permissions don’t linger beyond their actual business need
  • Security teams gain confidence without increasing operational friction
onboarding, prompt offboarding

Optimize All Your SaaS and AI with One AI-Powered Platform

Automate app access requests
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User access reviews
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Excessive privileged users
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Frequently Asked Questions

1. What is a self-service employee app catalog?

A self-service app catalog gives employees a single place to request approved tools, without emails or tickets. Access requests follow identity-based approvals and remain fully auditable.

2. How does a self-service app catalog reduce IT tickets?

Employees request access directly from a curated catalog instead of messaging IT. Approvals, provisioning, and tracking happen automatically, removing repetitive access tickets.

3. How does this improve employee productivity?

Employees get access to required tools in minutes, not days. Faster approvals mean new hires and project teams stay productive without waiting on IT.

4. How does CloudEagle.ai prevent shadow IT with a catalog?

Employees see approved tools first and are guided toward existing apps instead of buying new ones. This stops duplicate purchases and unapproved tools early.

5. Can app visibility be controlled by role or department?

Yes. Employees only see apps relevant to their role, team, or location, reducing incorrect requests and over-provisioned access.

6. How are approvals handled in the app catalog?

Approval policies are enforced automatically based on identity, app sensitivity, and ownership. Managers and app owners approve directly in Slack or email.

7. Does CloudEagle.ai support time-based or temporary access?

Yes. Access can expire automatically after a defined period, ensuring short-term needs never become long-term security or license risks.

8. How does this help with audits and compliance?

Every request, approval, and access change is logged automatically. Audit evidence is always available without reconstructing workflows from tickets or emails.

9. Can this work with existing tools like Jira or ServiceNow?

Yes. CloudEagle.ai augments your helpdesk by syncing requests and approvals while keeping identity governance centralized.

10. Who benefits most from a self-service app catalog?

IT reduces operational load, security gains consistent controls, and employees get faster access to the tools they need to work effectively.

Give Employees Faster Access Without Creating Security Gaps

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Self-Service App Catalog for Secure SaaS Access Checklist

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Self-service App catalog

Employees can now search a self-service catalog of sanctioned apps to request access to apps they need. They can also raise app access requests via Slack or MS Teams.

Get our comprehensive guide on 'Identity and Access Management.

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Trusted by high growth companies like yours

Our IT team was overwhelmed with app access requests, affecting employee productivity and long wait times to get access to the right tools. Now, employees can raise app access requests via Slack or Teams and get access within minutes. Not only did this boost productivity, it also reduced the IT department's workload, allowing them to focus on more critical tasks.
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Mathew Abraham
Senior IT Manager

Improve employee productivity by reducing

Quicker & easier approvals on Slack

IT and approvers, no longer have to look at hundreds of tickets or follow up with app administrators. With approvals on Slack and email, users can get access to the apps and make them productive from day 1.
App recommendationsonboarding, prompt offboarding
onboarding, prompt offboarding

Augment your helpdesk

CloudEagle’s self-service app catalog will augment your helpdesk where employees can raise requests via Slack & the approvals and task history is still recorded in ServiceNow or JIRA.

Time-based access

Now you can give access to your privileged systems for a few hours e.g. AWS root and it is automatically taken away when the work is done. Now you can set timed access for contract and temp workers so you are able to save on license cost and don’t have to worry about taking licenses away.
onboarding, prompt offboarding
App recommendations

Close the door on shadow IT

Empower your employees to get access to the right tools with employee self-service app catalogs. Employees can now request access to existing apps rather than buying new similar apps, so you can practively curb shadow IT at it’s roots. They can get it within minutes without leaving Slack.

Proactively prevent Shadow IT

With self service app catalog, employees can view all the apps they have access to, and also request access to new apps directly from Slack. If a similar app already exists, the employee is nudged to use that app rather than buy a new app.
App recommendations
App recommendations

Right controls for privileged access

Have the right controls and approvals in place before granting privileged access to apps. With playbooks you are assured that approvals are in place before access is granted.

Relevant resources

Self service app catalog
SaaS Management

How CloudEagle's Self-Service App Catalog Benefits Your Organization?

Self service app catalog
SaaS Management

How To Prevent Shadow IT with CloudEagle.ai's Self-Service App Catalog?

Case Study
Rec Room Gets Complete Visibility on Free Apps Used By Its teams

High-growth companies trust us with their savings goals

Thanks to CloudEagle, we now have a comprehensive view of our SaaS stack. The platform made it easier to identify free apps, and promptly sends alerts after detecting unsanctioned apps entering our system, helping us prevent shadow IT in early stages.
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Devin Murphy
Senior Accounting manager
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It’s a great collaboration tool between IT and Finance for managing our SaaS applications. Anytime an employee uses a new application or buys from a new vendor, I get notified right in my inbox.
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Chad Lockey
Senior IT Manager
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We are relieved that we no longer have to access each application to grant and revoke access. CloudEagle's provisioning module saved us hundreds of hours every month and helped us focus on more strategic tasks.
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Alice Park
IT ops manager, Remediant
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Say goodbye to spreadsheet and tickets

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Identity & Access Management (1)

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