CloudEagle.ai Saves RingCentral Time and Costs In License Harvesting

“CloudEagle.ai streamlined our license management, providing centralized visibility and valuable usage insights. Its license reclamation workflows made it easy to deprovision users, harvest unused licenses, and optimize spending.”

- Fred Chin, AVP, Head of IT Operations, RingCentral

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20%

Reduction on SaaS spend

1830 hrs/yr

Saved in SaaS management

1180 hrs/yr

Saved in renewals

932

Users deprovisioned in Salesforce

$1.2M

Saved by optimizing licenses

1562hrs/yr

Saved in SaaS management

Challenge

RingCentral lacked centralized visibility into license usage, forcing IT to manually check each app, which was slow and error-prone.
Unused licenses went unnoticed, reducing ROI and leading to unnecessary software costs.

Solution

CloudEagle.ai integrated with RingCentral’s tech stack in just 30 minutes, providing full visibility into license usage through 500+ app integrations, including Salesforce.
Automated license reclamation workflows identified and recovered unused licenses, streamlining license management.

Result

RingCentral deprovisioned 932 users from underutilized licenses and reallocated them efficiently.
Automation saved time, reduced costs, and improved software ROI.

Challenge

Managing SaaS licenses was time-consuming and complicated. Our IT team had to manually check each app, update spreadsheets, and follow up with users to confirm license usage. We often didn’t know which licenses were active or wasted, making cost control nearly impossible.

Manual tracking drained resources and slowed everyone down. We needed a centralized, automated solution to simplify license management, save time, and ensure every license was used efficiently.

Solution

CloudEagle.ai was set up in just 30 minutes, integrating seamlessly with RingCentral’s systems and providing instant visibility into all SaaS licenses.
The platform helped identify unused and underutilized licenses, making optimization easier.
Automated workflows reclaimed and reassigned inactive licenses, saving time and reducing waste.
One-click provisioning gave new employees immediate access to required tools, speeding up onboarding and boosting productivity.

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Why CloudEagle.ai?

RingCentral evaluated several solutions but chose CloudEagle.ai for the following reasons:

Quick setup and full visibility helped spot unused licenses and cut costs.
Automated license reclamation and one-click provisioning simplified management.
Real-time insights and automation saved thousands and boosted efficiency.

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Impact

“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”

932 Users Deprovisioned in Salesforce

CloudEagle.ai automated the deprovisioning of 932 users from Salesforce, unlocking $1.2 million in savings.
Reclaimed licenses were reassigned to new users, optimizing resource allocation.
Improved license utilization led to a higher ROI for RingCentral.

Time Saved and Productivity Increased

Automation reduced manual tasks, allowing IT teams to focus on strategic initiatives.
Streamlined workflows accelerated project timelines and improved team efficiency.
Time savings enhanced overall productivity across departments.

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Cost savings

CloudEagle.ai identified and removed underutilized licenses, reducing SaaS expenses.
Detailed usage insights helped RingCentral optimize software usage.
Application rationalization resulted in significant cost savings and better financial control.