- User access reviews relied on spreadsheets, ticket exports, and manual app logins, making the process slow, fragmented, and error-prone.
- IT teams had no reliable way to verify whether users still needed access, held the right roles, or had unnecessary admin permissions.
- Reviews were done quarterly, which allowed ex-employees and risky users to retain access longer than intended.
- Reviewer fatigue reduced the accuracy of access certifications.
How CloudEagle Centralized User Access Reviews for Faster, Audit-Ready Certifications
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“We lacked confidence in our access certifications. Reviews were happening, but we couldn’t clearly answer who had access, why it existed, or whether it was still valid. CloudEagle brought structure and accountability to user access reviews without reviewer fatigue.”
~ Michal Lipinski, Director of IT & Security, ICEYE
90%
less manual reviews
1500+
hours/yr saved
Audit-ready
by default
90%
less manual reviews
1500+
hours/yr saved
Audit-ready
by default
Challenge
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Solution
- CloudEagle.ai centralized all users, roles, and permissions across applications into a single access review dashboard.
- Access reviews were scheduled automatically, removing manual coordination and follow-ups with app owners and managers.
- High-risk users, ex-employees, and privileged accounts were automatically flagged so reviewers could focus on what mattered.
- When access was rejected, CloudEagle handled deprovisioning and attached proof automatically, eliminating manual evidence collection.
Result
- ICEYE completed access reviews in days instead of months, meeting compliance timelines without last-minute effort.
- Unauthorized and unnecessary access was removed across critical applications.
- Access certifications became more accurate and consistent across review cycles.
- Audit evidence was always available, reducing compliance risk and operational overhead.
Challenge
User access reviews at ICEYE were manual and fragmented. IT teams relied on spreadsheets, ticket exports, and direct app logins to validate user access, roles, and permissions across a growing SaaS stack.
Reviews were conducted periodically rather than continuously, allowing ex-employees and over-privileged users to retain access longer than intended. As application usage scaled, reviewers faced fatigue and inconsistent certifications, making it difficult to sustain compliance and maintain confidence in access decisions.
Solution
- CloudEagle.ai centralized user access reviews across all SaaS applications into a single review workflow.
- Access reviews were scheduled automatically and assigned to the right reviewers without manual follow-ups.
- High-risk users, ex-employees, and elevated permissions were surfaced upfront for focused review.
- When access was rejected, CloudEagle executed deprovisioning and attached proof as part of the same workflow.
- All access decisions and changes were captured in audit-ready logs.
- Reviewers could validate access with full context from one place.
Why CloudEagle.ai?
- Automates the entire access review lifecycle end to end, instead of requiring multiple tools or manual coordination.
- Tracks review ownership and completion status, giving admins visibility into pending and overdue certifications.
- Uses risk-based intelligence to prioritize privileged and sensitive access instead of reviewing every user equally.
- Performs automatic deprovisioning and evidence attachment without relying on Jira tickets or screenshots.
- Generates audit-ready access evidence by default, simplifying SOC 2 and compliance reviews.
- Integrates SSO, HRIS, and application-level roles & permissions to provide complete decision context.
Impact
Efficient Review Process
- Completed user access reviews across high-volume applications like Slack and Fintech Primitive without relying on spreadsheets.
- Reviews are completed within a predictable, short review window.
- Shifted access reviews from manual execution to a repeatable operating process.
Immediate Security Improvements
- Identified and removed unnecessary and unauthorized user access across critical applications.
- Reduced exposure from ex-employees and over-privileged users.
- Lowered insider risk by enforcing accurate, role-aligned access decisions.
Long-Term Governance Commitment
- Leadership gained continuous visibility into user access, roles, and permissions across all SaaS applications.
- Audit evidence and access history remained continuously available without ad hoc preparation.
- IT teams moved away from manual reviews toward ongoing, policy-driven access governance.
The Transformation
Before CloudEagle
Manual, slow user access reviews driven by spreadsheets and ad-hoc checks.
Review cycles were inconsistent, causing delays in access decisions and removals.
Limited visibility into over-privileged users across multiple SaaS applications.
Audit evidence was scattered, making compliance reviews stressful and reactive.
IT teams spent excessive time on manual reviews instead of higher-value work.
After CloudEagle
Centralized, automated user access reviews across all SaaS applications from one platform.
Faster, consistent access decisions with automated approvals and deprovisioning.
Clear visibility into risky, ex-employee, and privileged access across tools.
Audit-ready reports with complete access history available on demand.
IT and security teams refocused on strategic initiatives instead of manual reviews.
