- Dezerv’s IT team used spreadsheets for access reviews, which were slow and error-prone. Some users had extra access, while others were missed.
- As the company grew, managing access and staying compliant became harder, taking time away from more important security work.
Dezerv Automated Its App Access Review Process with CloudEagle.ai

"Managing application access was difficult and time-consuming, exposing us to security and compliance risks. CloudEagle.ai transformed this by giving us the visibility and control we needed. After one review cycle, we saw clear improvements and now confidently perform monthly reviews to keep our organization secure and compliant."
— Rajath Shetty, IT Network Administrator, Dezerv
30
100%
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- CloudEagle.ai automates access reviews for Dezerv, enabling them to see all user access in one place, with automatic approvals and removals.
- Detailed audit logs gave the team full visibility and made compliance much easier to maintain.
- In their first review, Dezerv removed unnecessary accounts across tools like Slack, Microsoft 365, and Snowflake.
- CloudEagle.ai helped them save time, reduce security risks, and keep their systems clean and compliant through regular automated reviews.
Challenge
Our SaaS access reviews were manual and time-consuming, relying on spreadsheets and random checks. IT teams spent hours matching user access across multiple apps, often leaving unused permissions active and increasing security risks.
We also worried about missing over-privileged accounts in key tools like Slack, Microsoft 365, Retool, Superset, Jira, Snowflake, Squadcast, and Fintech Primitive. The inconsistent review process made it difficult to stay compliant and protect sensitive data effectively.
- CloudEagle.ai automated Dezerv’s multi-application access review process, streamlining comprehensive reviews across apps like Slack, Microsoft 365, and Snowflake.
- The centralized review process eliminated duplicate reviews, improving decision-making and visibility across all SaaS tools.
- Automated approvals and removals enabled Dezerv to process access changes quickly, freeing up IT and security teams for more critical tasks.
- CloudEagle.ai generated audit-ready reports, tracking access changes and providing valuable insights into access control and compliance.
Dezerv evaluated several solutions but chose CloudEagle.ai for the following reasons:
- Streamlined access reviews for multiple SaaS apps from a single platform, improving teamwork.
- Automated approvals and removals cut manual work and sped up the review process.
- Provided detailed access reports and audit logs for full visibility and control.
- Made compliance reviews faster and easier with comprehensive audit data.
Efficient Review Process
- Reviewed high-volume apps like Slack (525 users), Fintech Primitive (56 users).
- Completed much faster than spreadsheet-based reviews.
- Saved significant time and effort for IT teams.
Immediate Security Improvements
- Removed unnecessary accounts: 2 in Slack, 4 in Fintech Primitive.
- Reduced attack surface and insider threat risks.
- Strengthened security right away.
Long‑Term Governance Commitment
- Leadership gained comprehensive access control visibility across all applications
- Streamlined governance processes and reduced audit preparation time
- IT teams freed from manual tasks to focus on high-value initiatives


