Dezerv Automated Its App Access Review Process with CloudEagle.ai

"Managing application access was difficult and time-consuming, exposing us to security and compliance risks. CloudEagle.ai transformed this by giving us the visibility and control we needed. After one review cycle, we saw clear improvements and now confidently perform monthly reviews to keep our organization secure and compliant."

— Rajath Shetty, IT Network Administrator, Dezerv

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mins it took to onboard CloudEagle.ai

100%

SaaS apps reviewed

7.14%

unused FP licenses were revoked
Problems
Challenge

Dezerv’s IT team relied on manual, slow SaaS access reviews using spreadsheets and random checks. This caused missed, unused, or excessive user access, raising the risk of unauthorized use. As their SaaS stack grew, compliance risks increased, and governance became harder to enforce. The manual process also distracted IT and security teams from focusing on critical security priorities.

Solutions
Solution

Dezerv adopted CloudEagle.ai to automate and simplify access reviews. With its centralized dashboard, they could quickly review access across many SaaS apps using automated approvals and removals. Detailed audit trails provided complete visibility and control, enabling enforcement of least-privilege access and easier compliance. Real-time alerts and insights improved overall security management.

Profit
Result

In the first review covering 8 key SaaS apps like Slack, Microsoft 365, and Snowflake, Dezerv promptly revoked unnecessary accounts. CloudEagle.ai’s automation reduced security risks, improved access management, and freed IT resources. Encouraged by these results, Dezerv conducts monthly reviews to maintain secure, compliant, and well-managed systems with advanced tools.

Key Highlights:

  • Dezerv reviewed access for apps like Slack and Microsoft 365 from one dashboard, saving time and improving visibility.
  • Automation sped up approvals and removals, cutting manual work and enforcing least privilege consistently.
  • Detailed, audit-ready reports improved compliance and helped Dezerv spot and remove unnecessary access for better security.
Challenge

Our SaaS access review was manual and slow, mostly using spreadsheets and random checks. IT teams spent a lot of time matching user access from different apps for every review. This slow process meant unnecessary access stayed active too long, raising security risks. Without a central view, spotting issues quickly was hard, leaving us exposed.

Audits were stressful because reports were inconsistent and the information was outdated. We often felt unprepared for compliance checks. The manual process took up IT and security time, delaying important projects. It also caused inefficiencies and higher compliance risks.

Solution

“With CloudEagle.ai, we were able to conduct our first comprehensive, multi-application access review smoothly and efficiently. Having everything centralized meant clear reports and fast approval or removal actions, eliminating the usual chaos and simplifying the entire process.”

— Rajath Shetty, IT Network Administrator, Dezerv

Centralized Multi‑App Review

CloudEagle.ai allows teams to review multiple SaaS apps like Slack, Microsoft 365, and Snowflake, all in one place. This avoids repeating the same review for each app and provides a clear, current view of who has access across all tools. It helps teams collaborate easily and ensures no accounts are overlooked, keeping security strong and compliance on track. This unified approach saves time and improves overall visibility.

Simplified Decision‑Making

With built-in automation, reviewers can quickly approve the right access or remove unnecessary accounts without heavy manual work. This speeds up reviews, reduces errors, and guides reviewers with clear prompts to make decisions confidently. It also frees up IT and security teams to focus on other critical tasks. Automation ensures consistency and accuracy in access management.

Actionable Reporting

The platform generates easy-to-understand reports showing who approved or removed access and when. These reports are audit-ready and help teams identify patterns or issues to improve access control. Clear reporting enables faster issue resolution, smoother audits, and stronger proof of compliance for stakeholders. Having detailed insights empowers teams to make informed security decisions moving forward.

Impact

Efficient Review Process

  • Reviewed high-volume apps like Slack (525 users), Fintech Primitive (56 users).
  • Completed much faster than spreadsheet-based reviews.
  • Saved significant time and effort for IT teams.

Immediate Security Improvements

  • Removed unnecessary accounts: 2 in Slack, 4 in Fintech Primitive.
  • Reduced attack surface and insider threat risks.
  • Strengthened security right away.

Long‑Term Governance Commitment

  • Horizon Media’s leaders got clear info on software use across teams.
  • This helped with better budget planning and responsibility.
  • It also helped manage renewals and avoid wasted spending.

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