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CloudEagle's Competitive Insights and Renegotiations Reduce Falkonry’s SaaS spend by 50%

For more than five years, we blindly paid for API access, unaware of what our peers were paying the same vendor. CloudEagle experts stepped in, negotiated, and slashed those costs by 50%, giving us financial flexibility for crucial investments.

- Pratibha Mehta, Head of Operations, Falkonry

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20%
Reduction on SaaS spend
1830 hrs/yr
Saved in SaaS management
1180 hrs/yr
Saved in renewals

50%

Reduction on SaaS spend

100K

Vendors analyzed

1473 hrs/yr

Saved on negotiation
Problems
Challenge

Falkonry consistently paid for API access from their vendor for five years, possibly incurring unnecessary costs.

Solutions
Solution

CloudEagle's platform compared the benchmarks, showing that  API access was often free. This relied on the extensive SaaSMap database containing 100M reviews, 200K case studies, and vendor data.

Profit
Result

These insights drove renegotiations, resulting in the vendor bill slashed by 50 percent--savings after half a decade of overpayment. The reclaimed funds were reinvested in acquiring additional software that the company had long sought.

Challenge

We had been consistently paying for API access from our vendor without scrutinizing the necessity or competitiveness of this arrangement for over 5 years.

This apparent lack of supervision, not uncommon in the industry, raised concerns about potentially incurring substantial and unnecessary costs over the years. As our company continued to evolve and grow, industry insights emphasized the importance of astute financial management.

We recognized that a more strategic approach to our vendor relationship was essential to optimizing costs, identifying cost-saving opportunities, and ensuring that our financial resources were allocated efficiently, aligning with best practices within our sector.

Solution
  • CloudEagle helped Falkonry understand how their competitors priced and priced their features, showing that most did not charge for API access.
  • Using CloudEagle’s SaaSMap, Falkonry used data from millions of reviews and case studies to accurately compare prices and offerings.
  • This data gave Falkonry powerful insights to negotiate better deals, highlighting that API access usually came at no extra cost.
  • With these insights, Falkonry successfully negotiated better terms, arguing their vendor shouldn’t charge extra for API access.
Why CloudEagle.ai?

Falkonry picked CloudEagle.ai for the following reasons:

  • It gave them access to detailed competitor pricing and industry practices to help set smart pricing strategies.
  • The SaaSMap gave deep access to reviews and vendor data to support informed decisions.
  • CloudEagle’s data from over 100,000 vendors helped Falkonry build a strong, data-backed negotiation position.
  • Insights on the common practice of free API access helped them negotiate better integration terms without extra vendor costs.
Solution

"For many years, we paid for API access without scrutiny, risking unnecessary costs. Recognizing the importance of financial management, we needed a strategic approach to vendor relationships, optimizing costs and resources efficiently."

- Pratibha Mehta, Head of Operations, Falkonry

Pricing benchmarks and market data

Leveraging CloudEagle's platform, the team meticulously examined competitors' features, benchmarks, and pricing models, unearthing the common practice of not charging for API access.

Utilizing advanced SaaSMap

CloudEagle's proprietary SaaSMap, a vast repository containing data from 10 million reviews, 200,000 case studies, and information on 100,000 vendors, facilitated this analysis.

Enabling efficient negotiation strategies

Analyzing data from 100K vendors provided the customer with data-driven insights, arming them with a compelling negotiation position. They effectively argued that API access incurred no additional cost for the vendor and was essential for customer integrations.

Solution

CloudEagle's platform compared the benchmarks, showing that  API access was often free. This relied on the extensive SaaSMap database containing 100M reviews, 200K case studies, and vendor data.

Impact
“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”

Reducing vendor costs with expert negotiation

CloudEagle's data-backed negotiation strategy resulted in a remarkable 50% reduction in the vendor's bill. This substantial cost-saving was particularly impactful for the customer, who had been paying at the same rate for API access for five years.

Enhanced operational efficiency

The newly available financial resources were strategically redirected into additional software acquisitions, effectively meeting longstanding requirements and boosting operational efficiency.

Saving the procurement team’s time

CloudEagle's platform intelligence provided enough data for the negotiation experts to persuade the customer and secure a favorable deal, this saved 473 hours per year for our customer's lean procurement team.

The Transformation

Before CloudEagle
Scattered requests across email, Slack, and tickets made it hard for IT to track,
Manual approvals and provisioning led to long delays
Employees bypassed IT by signing up for tools themselves,
Last-miAudit trails were incomplete or missing, making compliance reporting difficult and error-prone.
It was overwhelmed by repetitive access tickets,
After CloudEagle
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Unified app catalog via Slack, Teams, or web gave employees a single, consistent way to request tools.
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Automated workflows with role-based rules granted access instantly
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Guided users toward approved apps, reducing shadow IT while improving visibility and control.
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All actions logged and synced with JIRA/ServiceNow, supporting clean audit trails and SOC2 readiness.
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Self-service + automation reduced IT workload,
Before CloudEagle
Paid for API access for five years without knowing peers got it free.
No visibility into competitor pricing or industry benchmarks.
Overspending on vendor contracts with no negotiation leverage.
Budget constraints limited investment in new tools.
The procurement team spent hours assessing vendor costs manually.
After CloudEagle
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Used CloudEagle’s benchmark data to learn that most vendors offer API access at no cost.
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SaaSMap insights revealed real-time vendor pricing and market trends.
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CloudEagle experts renegotiated contracts, reducing vendor costs by 50%.
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Savings reinvested into new software to boost operational efficiency.
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Data‑backed automation and insights saved 470+ hours annually.

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