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How a Fortune 500 Company Prevented Privileged Access with CloudEagle's Time-Based Access

"We used to hand out licenses and rarely got them back. CloudEagle's time-based access gave us automatic expiration. We stopped worrying about ghost access showing up in audits."

~ VP of IT, Fortune 500 Manufacturing Enterprise

70%
Access risk reduced
100%
Licenses auto-revoked at expiry
$400K+
Saved annually in recovered licenses

70%

Access risk reduced

100%

Licenses auto-revoked at expiry

$400K+

Saved annually in recovered licenses
Problems
Challenge

• IT gave perpetual licenses for fixed-duration tasks, with no end date enforced.

• Contractors retained access to sensitive systems after their work ended.

Solutions
Solution

• CloudEagle.ai provisioned licenses with a defined expiry tied to the task duration.

• Access was automatically revoked when the period ended, with no manual action required.

Profit
Result

• Standing access risk dropped across contractor and temporary accounts.

• Idle licenses were reclaimed automatically and retired at renewal.

Challenge

"Every quarter, we'd find active licenses belonging to people who had left projects or changed roles. There was no system telling us to clean up. It only happened when someone thought to check."

The company operated across 14 business units with over 12,000 employees, contractors, and rotational staff. Whenever someone needed a SaaS tool for a specific project, IT provisioned a license. What happened after the project ended was rarely managed.

Without expiration dates, access persisted by default. Deprovisioning relied on managers filing requests, a step that was routinely skipped or forgotten. A security review found that nearly 1 in 4 active licenses belonged to users with no current business need.

Licenses provisioned for 90-day projects were still active 18 months later, counting against contracted seat totals at renewal time.

Solution

• When access is requested, the user specifies the duration: days, weeks, months, or a date tied to a project milestone.

• IT approves through CloudEagle's workflow. The system sets an expiry date and tracks the license from that point forward.

• Before expiry, CloudEagle.ai sends automated reminders to the user and their manager. If access is still needed, they submit a renewal request for IT approval.

• If no renewal is submitted, the license is revoked automatically on the expiry date and the seat is freed.

• Every grant, renewal, and revocation is captured in a full audit trail available on demand.

Why CloudEagle.ai?

The IT team evaluated several SaaS management tools before selecting CloudEagle for four key reasons:

• Enforced expiry, not just reminders. Other tools flagged unused licenses but still required manual action to remove them. CloudEagle revoked access automatically.

• Flexible duration settings. Access could be granted for a single day, a specific project window, or a rolling renewable period.

• Renewal workflows that kept IT in control. Users who needed extended access could request renewals without creating tickets or workarounds.

• Audit-ready logs by default. Every access decision was documented with timestamps, approver context, and expiry history.

Impact

Security Risks Eliminated

• Contractor and temporary staff access expired automatically at the end of the engagement

• Ghost access from completed projects has been eliminated

• IT demonstrated time-bound access clearly to auditors

• No ex-contractors retained access after rollout

License Spend Recovered

• Over $400K in annual spend recovered from reclaimed idle licenses

• License utilization across top 15 apps improved by 34%

• Procurement used reclamation data for stronger renewal negotiations

• Quarterly manual license audits eliminated

IT Operations Simplified

• Revocations happened automatically without IT involvement

• Access cleanup effort redirected to higher-value security work

• Employees could request renewals without creating tickets

• Compliance reports generated on demand with no manual prep

The Transformation

Before CloudEagle
Licenses provisioned with no expiry, persisting indefinitely
Deprovisioning relied on managers filing manual requests, often skipped or delayed
Contractors retained access long after project completion
IT spent weeks each quarter identifying and cleaning up inactive licenses
Audit evidence was scattered with no clear record of why access existed
After CloudEagle
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Every license grant has a defined expiry date, automatically enforced
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Access revoked automatically at expiry with no manual action required
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Access expires at the end of the defined period; renewal requires explicit request
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Continuous automated reclamation with no manual cleanup
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Full audit trail of every grant, renewal, and revocation available on demand

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