Our IT team faced significant challenges managing employee offboarding securely and efficiently across our large SaaS stack with 100+ apps. Our existing process was entirely manual and relied heavily on IT staff logging into more than 30 different admin consoles to revoke access.
This cumbersome approach was error-prone and often left terminated employees with lingering access to critical SaaS apps. This increased our risk of data breaches and unauthorized activities. Additionally, the manual process created compliance challenges, as producing audit-ready records to meet SOC2 requirements was time-consuming and inconsistent.
Moreover, these inefficiencies led to substantial SaaS license waste, costing us approximately $200K annually due to unreclaimed licenses tied to inactive accounts.
As our SaaS stack continued to grow, these challenges only compounded, placing an increasing burden on our IT resources and exposing the enterprise to major security vulnerabilities that threatened both operational integrity and regulatory compliance.