RecRoom Automated Employee Offboarding and Saved $200K Annually with CloudEagle.ai

“Offboarding employees across 100+ SaaS apps used to be a major challenge for our IT team. Manual steps left ex-employees with lingering access, creating security risks and wasted license costs. With CloudEagle.ai’s Zero-Touch Offboarding feature, we’ve closed those gaps. No ex-employee access, lower risks, big cost savings, and simpler compliance.”

— Devon Murphy, Senior Accounting Manager, RecRoom

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100+

SaaS apps were deprovisioned

75%

reduction in lingering admin access

$200K+

annual SaaS savings from reclaimed licenses
Problems
Challenge

RecRoom struggled with manual employee offboarding across 100+ SaaS apps, causing lingering access and license waste. Their IT teams had to log into 30+ admin consoles to revoke access, leading to increased security risks, compliance challenges, and around $200K in unreclaimed licenses annually. Producing audit-ready records for SOC2 was also difficult.

Solutions
Solution

CloudEagle.ai’s Zero-Touch Offboarding feature automates the user deprovisioning process with integrations across 500+ SaaS applications. It enabled real-time detection of employee exits through HRIS integration, automatic access revocation even for apps outside Okta/IDP, license reclamation, and generation of audit-ready access logs, simplifying compliance.

Profit
Result

Using CloudEagle.ai’s Zero-Touch Offboarding, RecRoom reduced its offboarding process from 24 hours to less than 1 hour. It cut lingering access by 75%, significantly lowering security risks. The company saved over $200K annually by reclaiming unused licenses. CloudEagle also simplified SOC2 audit preparations and freed the IT team to focus on more strategic work.

Key Highlights:

  • RecRoom automated offboarding across 100+ SaaS apps, eliminating lingering access and reducing manual workloads.
  • CloudEagle.ai’s HR system integration enabled instant detection of employee exits, triggering fast access removal and license recovery.
  • Offboarding time was cut from 24 hours to under 1 hour, lingering access dropped 75%, and RecRoom saved over $200K yearly on SaaS licenses.
Challenge

Our IT team faced significant challenges managing employee offboarding securely and efficiently across our large SaaS stack with 100+ apps. Our existing process was entirely manual and relied heavily on IT staff logging into more than 30 different admin consoles to revoke access.

This cumbersome approach was error-prone and often left terminated employees with lingering access to critical SaaS apps. This increased our risk of data breaches and unauthorized activities. Additionally, the manual process created compliance challenges, as producing audit-ready records to meet SOC2 requirements was time-consuming and inconsistent. 

Moreover, these inefficiencies led to substantial SaaS license waste, costing us approximately $200K annually due to unreclaimed licenses tied to inactive accounts.

As our SaaS stack continued to grow, these challenges only compounded, placing an increasing burden on our IT resources and exposing the enterprise to major security vulnerabilities that threatened both operational integrity and regulatory compliance.

Solution

“CloudEagle.ai gave us a centralized and automated way to manage SaaS access. It speeds up approvals and lets employees get access quickly, all while keeping our systems secure. This helped reduce manual work and improved our overall security and compliance.”

— Devon Murphy, Senior Accounting Manager, RecRoom

Automated Access Removal

With CloudEagle.ai, all SaaS app access is revoked the moment an offboarding workflow begins. No more manual logins or error-prone steps; everything is automated. By instantly cutting access, CloudEagle.ai removes the risk of ex-employees reaching sensitive data and ensures deprovisioning is always complete. The result: faster offboarding, stronger security, and total peace of mind.

Zero-Touch Offboarding

By integrating directly with HRIS, CloudEagle.ai detects employee departures in real time. This immediate detection triggers automated deprovisioning workflows that revoke access across all connected apps without delay. This seamless synchronization ensures no employee retains access after their exit, reducing security vulnerabilities and compliance risks associated with lingering accounts.

License Harvesting

CloudEagle.ai identifies SaaS licenses assigned to employees who have left the company and automatically reclaims them using license harvesting workflows. This reduces unnecessary costs by allowing the enterprise to reassign recovered licenses to new or existing employees who need them. By managing licenses efficiently, CloudEagle.ai helps companies cut SaaS waste, control costs, and optimize software investments.

Impact

Faster Offboarding Process

  • Offboarding time reduced from 24 hours to under 1 hour with automation.
  • Quickly removes access to minimize security risks.
  • Strengthens security by closing access gaps immediately.

Reduced Lingering Access

  • Lingering permissions cut by 75% for ex-employees.
  • Lowers risk of unauthorized access and insider threats.
  • Ensures only current employees have system access.

Substantial Cost Savings

  • Saved over $200K annually via automated license reclamation.
  • Recovers and reuses unused SaaS licenses to reduce waste.
  • Reduces manual effort for IT license tracking and recovery.

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