“We had little insight into how DocuSign was being used and were managing renewals manually. That led to delays, auto-renewals, and missed opportunities to optimize costs. CloudEagle.ai gave us real-time usage visibility, automated our workflows, and brought structure to our renewal process. It completely changed how we manage DocuSign.”
— Marek Jurkiewicz, Director of Finance, Spacelift
Spacelift was approaching an expensive DocuSign renewal without clear usage insights or a structured approval process. The lack of visibility made it difficult to assess license utilization, justify costs, or negotiate effectively. Renewal approval workflows were manual and scattered, leading to inefficiencies and the risk of missing renewal deadlines.
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To address this, Spacelift deployed CloudEagle.ai to streamline and optimize its DocuSign environment. The platform introduced automated approval workflows, structured renewal management, and direct integration with DocuSign for real-time envelope usage insights. CloudEagle also supported contract renegotiations with market-rate benchmarking data, helping the team make informed decisions backed by usage metrics.
With CloudEagle.ai, Spacelift saved over $22K+ on their DocuSign renewal. The team eliminated manual processes, improved coordination between procurement and IT, and gained full visibility into license usage, leading to smarter renewals and stronger compliance. Thanks to CloudEagle.ai, auto-renewals are no longer slipping through unnoticed, and the team now stays ahead of every renewal with timely alerts and data-driven decisions..
As our team at Spacelift grew, so did our reliance on SaaS tools, especially DocuSign. It played a key role in our workflows, but when it came time for a major renewal, we realized we were flying blind.
We didn’t have clear insights into how DocuSign was being used across the company. There was no easy way to see who needed a license, how often it was being used, or whether we were overpaying for unused seats. Without usage data, it was hard to justify the renewal cost or confidently renegotiate the contract.
Our renewal approval process only added to the complexity. It was scattered across email threads and spreadsheets, with no structured workflow or ownership. Chasing down stakeholders for input and approvals became a last-minute scramble. And without timely alerts, we were always at risk of missing renewal deadlines, which could disrupt our operations or lead to unnecessary expenses.
The entire process felt messy and inefficient. We needed more visibility, more control, and a more intelligent way to manage our DocuSign environment before the renewal caught up with us.
CloudEagle.ai unified teams around shared contract and renewal data, reducing miscommunication and delays. Approvals were faster and more coordinated, cutting down manual tracking and email follow-ups. Automation saved time and improved efficiency, resulting in over $22K in direct savings. Collaboration became a true business advantage.
With CloudEagle.ai’s automation in place, Spacelift saw a substantial reduction in time spent on manual coordination. Tasks that once required multiple emails, follow-ups, and spreadsheets were now completed in just a few clicks within the platform. This streamlined process freed up teams to focus on more strategic and high-value work, rather than getting bogged down in administrative tasks.
With clear visibility and automated reminders, Spacelift always stayed ahead of renewal deadlines. Teams had time to assess contracts and make informed decisions without pressure. This proactive management reduced the risk of missed renewals and improved contract outcomes, while also boosting compliance and operational confidence.
