CloudEagle.ai Optimized Spacelift’s DocuSign Stack with Automated Workflows, Deep Usage Insights, and Smarter Renewals

“We had little insight into how DocuSign was being used and were managing renewals manually. That led to delays, auto-renewals, and missed opportunities to optimize costs. CloudEagle.ai gave us real-time usage visibility, automated our workflows, and brought structure to our renewal process. It completely changed how we manage DocuSign.”

— Marek Jurkiewicz, Director of Finance, Spacelift

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Problems
Challenge

Spacelift was approaching an expensive DocuSign renewal without clear usage insights or a structured approval process. The lack of visibility made it difficult to assess license utilization, justify costs, or negotiate effectively. Renewal approval workflows were manual and scattered, leading to inefficiencies and the risk of missing renewal deadlines.

Solutions
Solution

To address this, Spacelift deployed CloudEagle.ai to streamline and optimize its DocuSign environment. The platform introduced automated approval workflows, structured renewal management, and direct integration with DocuSign for real-time envelope usage insights. CloudEagle also supported contract renegotiations with market-rate benchmarking data, helping the team make informed decisions backed by usage metrics.

Profit
Result

With CloudEagle.ai, Spacelift saved over $22K+ on their DocuSign renewal. The team eliminated manual processes, improved coordination between procurement and IT, and gained full visibility into license usage, leading to smarter renewals and stronger compliance. Thanks to CloudEagle.ai, auto-renewals are no longer slipping through unnoticed, and the team now stays ahead of every renewal with timely alerts and data-driven decisions..

Key Highlights:

  • CloudEagle.ai automated Spacelift’s DocuSign approval processes, improving collaboration across teams and cutting down delays. This efficiency saved $22k+.
  • Spacelift gained visibility into DocuSign usage, allowing for better decision-making and cost-saving renegotiations with data-backed insights.
  • Automated renewal reminders and contract visibility helped Spacelift stay ahead of deadlines, reducing risks and ensuring smoother renewals.
Challenge

As our team at Spacelift grew, so did our reliance on SaaS tools, especially DocuSign. It played a key role in our workflows, but when it came time for a major renewal, we realized we were flying blind.

We didn’t have clear insights into how DocuSign was being used across the company. There was no easy way to see who needed a license, how often it was being used, or whether we were overpaying for unused seats. Without usage data, it was hard to justify the renewal cost or confidently renegotiate the contract.

Our renewal approval process only added to the complexity. It was scattered across email threads and spreadsheets, with no structured workflow or ownership. Chasing down stakeholders for input and approvals became a last-minute scramble. And without timely alerts, we were always at risk of missing renewal deadlines, which could disrupt our operations or lead to unnecessary expenses.

The entire process felt messy and inefficient. We needed more visibility, more control, and a more intelligent way to manage our DocuSign environment before the renewal caught up with us.

Solution

"CloudEagle.ai automated our renewal management and gave us complete visibility in one place. We could track usage, manage renewal approvals, and stay ahead of renewals with ease. What stood out was the pricing benchmark data, which helped us understand what others were paying and negotiate confidently, ensuring we paid the right price for the product."

 — Marek Jurkiewicz, Director of Finance, Spacelift

End-to-End Automation for Contract and License Approvals

CloudEagle.ai helped Spacelift eliminate slow, manual approval steps by automating the entire contract and license process. Teams can now approve or reject requests quickly, all within a single platform. With DocuSign integration, users can track document status in real time, keeping everyone aligned. This streamlined approach sped up decisions and reduced confusion or delays.

Smart Renewal Management with Proactive Alerts

Renewals are now managed effortlessly with CloudEagle.ai’s automated alert system. Timely reminders are sent to the right stakeholders, giving teams enough time to review, renegotiate, or cancel contracts before deadlines. This proactive setup avoids last-minute rushes and overpayments. Renewal workflows are structured, trackable, and easy to manage across departments.

Centralized Collaboration with Powerful Insights

CloudEagle.ai brought Spacelift’s legal, finance, procurement, and IT teams together on one centralized platform. Real-time collaboration through Slack replaced scattered emails and delays. Teams also gained access to detailed DocuSign usage data and market benchmarks, helping them negotiate smarter and make more informed contract decisions.

Impact

Streamlined Collaboration & Approval Workflows

CloudEagle.ai unified teams around shared contract and renewal data, reducing miscommunication and delays. Approvals were faster and more coordinated, cutting down manual tracking and email follow-ups. Automation saved time and improved efficiency, resulting in over $22K in direct savings. Collaboration became a true business advantage.

Time & Effort Savings

With CloudEagle.ai’s automation in place, Spacelift saw a substantial reduction in time spent on manual coordination. Tasks that once required multiple emails, follow-ups, and spreadsheets were now completed in just a few clicks within the platform. This streamlined process freed up teams to focus on more strategic and high-value work, rather than getting bogged down in administrative tasks.

Proactive Renewal Management

With clear visibility and automated reminders, Spacelift always stayed ahead of renewal deadlines. Teams had time to assess contracts and make informed decisions without pressure. This proactive management reduced the risk of missed renewals and improved contract outcomes, while also boosting compliance and operational confidence.

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