As Sapphire Ventures’ SaaS portfolio grew, the team struggled with managing contracts and tracking spend due to the lack of a centralized system. Essential data was scattered across spreadsheets, shared drives, and email threads, making it challenging to keep track of contract renewals, ownership, and the overall return on investment (ROI) from their SaaS tools. Without clear visibility into their SaaS stack, the team faced difficulties optimizing spend and ensuring compliance, ultimately hindering their ability to make informed decisions.