You need to enable JavaScript in order to use the AI chatbot tool powered by ChatBot
Home Case Studies

Rec Room Automated Employee Offboarding and Saved $1.5M Annually with CloudEagle.ai

"Offboarding employees across 100+ SaaS apps used to be a major challenge for our IT team. Manual steps left ex-employees with lingering access, creating security risks and wasted license costs. With CloudEagle.ai's Zero-Touch Offboarding feature, we've closed those gaps. No ex-employee access, lower risks, big cost savings, and simpler compliance."

— Devin Murphy, Senior Accounting Manager, RecRoom

$1.5M
annual savings from reclaimed licenses
75%
reduction in lingering admin access
<1 hour
to offboard an employee across 100+ apps

$1.5M

annual savings from reclaimed licenses

75%

reduction in lingering admin access

<1 hour

to offboard an employee across 100+ apps
Problems
Challenge
  • Manual offboarding across 100+ SaaS apps made access removal slow, repetitive, and difficult to verify.
  • Ex-employees retained standing access, creating security risks and increasing costs in annual license waste.
  • SOC 2 audit preparation was manual, with access to evidence scattered across apps, tickets, and spreadsheets.

Solutions
Solution
  • CloudEagle.ai triggered Zero-Touch Offboarding automatically from HRIS leaver events across all connected apps.
  • License Management automatically reclaimed unused licenses from departing employees for reassignment and savings.
  • Audit-ready access logs were generated by default, replacing manual SOC 2 evidence collection.

Profit
Result
  • Offboarding time dropped from 24 hours to under one hour across 100+ SaaS applications.
  • Lingering admin access fell by 75%, reducing security exposure and compliance risks significantly.
  • License reclamation cut orphaned-account waste, saving Rec Room $1.5M annually.

Challenge

Rec Room’s SaaS stack had grown to 100+ applications, making employee offboarding slow and difficult to manage manually.

IT had to log into 30+ admin consoles separately for every leaver, increasing the risk of missed deprovisioning and standing access from former employees. 

Orphaned accounts created significant annual license waste, while SOC 2 audit preparation required weeks of manual evidence collection across disconnected systems.

Solution
  • CloudEagle.ai created a single control plane for every offboarding event across the SaaS stack.
  • Zero-Touch Offboarding triggered deprovisioning automatically the moment HR marked an employee as a leaver.
  • License Management reclaimed licenses from departing employees and made them available for reassignment.
  • Privileged Access Visibility prioritized high-risk accounts, so sensitive systems were closed first.
  • Audit-ready access logs replaced manual SOC 2 evidence collection with a live record of access removal.

Why CloudEagle.ai?

Rec Room evaluated several solutions and chose CloudEagle.ai for these reasons:

  • Delivers true end-to-end offboarding beyond basic SSO deprovisioning across apps outside IDPs.
  • HRIS-triggered workflows remove access instantly without ticket queues or manual coordination.
  • License reclamation is built into offboarding, turning leaver events into direct cost savings.
  • Audit-ready reporting simplifies SOC 2 reviews by generating continuous access evidence automatically.
  • 500+ direct integrations provide full SaaS coverage without custom development for long-tail apps.

Impact

Faster Offboarding, Closed Security Gaps

  • Offboarding time dropped from 24 hours to under 1 hour with Zero-Touch Offboarding.
  • Access removal now happens in minutes of an HRIS leaver event firing, not days later.
  • The IT team no longer tracks offboarding across 30+ admin consoles manually.

75% Reduction in Lingering Access

  • Standing access from ex-employees dropped by 75%, materially reducing insider-risk exposure.
  • Privileged Access Visibility during exit events ensured sensitive systems were closed down first.
  • The security team gained a live view of who has access to what, rather than a quarterly snapshot that went stale immediately.

$1.5M Annual Savings on Reclaimed Licenses

  • Automated license reclamation recovered seats tied to departing employees, saving $1.5M per year.
  • Reclaimed licenses were made available for reassignment rather than sitting unused on the invoice.
  • SOC 2 audit preparation moved from a multi-week scramble to an on-demand export, freeing IT capacity.

The Transformation

Before CloudEagle
Manual offboarding across 30+ admin consoles for every leaver event.
Standing access lingered for ex-employees, creating security and compliance exposure.
License waste from orphaned accounts costs roughly $200K per year.
Offboarding consumed hours of IT time per leaver and still missed apps.
SOC 2 evidence was stitched together manually from screenshots and tickets.
After CloudEagle
Check box
Zero-Touch Offboarding triggered by HRIS events, covering all 100+ apps in one workflow.
Check box
75% reduction in lingering access from ex-employees.
Check box
Automated license reclamation recovered $1.5M per year for reassignment.
Check box
Offboarding time dropped from 24 hours to under 1 hour per employee.
Check box
Audit-ready access logs generated by default, replacing manual SOC 2 evidence work.

Achieve similar success with CloudEagle!