What Are Underutilized Licenses?

Underutilized licenses are software subscriptions paid for but not actively or fully used by assigned users. They often result from overestimating software needs or failing to monitor ongoing usage patterns.

This includes unused features, inactive accounts, or software accessed only occasionally despite full licensing. As enterprises grow, licenses can become misaligned with real demand and remain unoptimized.

Underutilized licenses silently drain budgets and reduce the return on investment across your SaaS stack. They inflate the total cost of ownership and complicate renewal decisions if left unchecked.

Identifying underuse improves procurement accuracy, contract renewal strategy, and increases efficiency across software investments. It helps IT, finance, and procurement teams make smarter, data-driven licensing decisions.

Why Underutilized Licenses Matters

Underutilized licenses waste money by keeping unused or lightly used SaaS seats active without oversight or need. Without regular reviews, teams pay for tools no one uses, hurting budget efficiency and ROI.

They increase security risks by expanding the attack surface through inactive accounts or uncontrolled access points. Unused licenses may still hold sensitive data or system privileges.

The underutilized licenses reduce productivity by scattering software access and inflating complexity across departments. Mismanaged licenses lead to tool overload, duplicate purchases, and disjointed collaboration.

Improper license harvesting signals poor governance, hurting operational efficiency and long-term scalability. Monitoring usage ensures licenses match actual demand, improving cost savings and strategic alignment.

Where Underutilized Licenses Are Found

Underutilized licenses often come when enterprises overestimate software needs or fail to track usage over time. This leads to more licenses than employees actually use or need.

They commonly occur due to employee turnover, where licenses remain assigned to departed staff without deactivation. Thus, inactive accounts increase both costs and security risks if left unmanaged.

Redundant SaaS applications purchased by different teams can also result in overlapping licenses for similar functions. Without centralized oversight, this duplication goes unnoticed and wastes the budget.

Underutilized Licenses Benefits

Tracking underutilized licenses helps inSaaS cost reduction by flagging tools that deliver little to no value. This eliminates silent waste and shifts the budget toward essential, high-impact applications and users.

With real-time usage data, procurement teams can negotiate contracts based on actual demand. This avoids overbuying and improves vendor relationships with accurate license counts.

Reallocating unused licenses ensures critical teams have the software access they need, when they need it. This prevents productivity gaps caused by seat shortages or delayed provisioning.

Underutilized Licenses Best Practices & Examples

  • Track license activity with Identity and Access Management (IAM) or Single Sign-On (SSO) integrations.
  • Audit usage regularly using Software Asset Management (SAM) platforms.
  • Connect contract terms to utilization via Contract Lifecycle Management (CLM) tools.
  • Reassign unused licenses before purchasing new ones or renewing existing contracts.
  • Automate alerts for inactive users tied to paid licenses.
  • Review tool adoption quarterly with department stakeholders to adjust allocations.

Underutilized Licenses Conclusion

Underutilized licenses waste budget, dilute ROI, and introduce hidden costs that add up over time. They weaken your software strategy and complicate license renewals with bloated, inaccurate allocations.

Addressing them brings cost control, clarity, and stronger accountability across finance, procurement, and IT. As a result, you gain a cleaner license landscape and more agile vendor management.

When managed proactively, license data becomes a strategic asset.  It drives better decisions, increases ROI, and ensures teams only pay for what they truly use.

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Underutilized Licenses FAQs

What are the four types of software licenses?

Underutilized Licenses apply to all types: proprietary, open-source, freeware, and shareware. Tracking usage helps determine if any license type is underleveraged or unneeded.

What is a floating license for software?

Underutilized Licenses often include floating licenses that go unused due to limited access or demand. These licenses are shared across users but can sit idle if unmanaged.

Which licence is mostly used for software licensing?

Underutilized Licenses can occur under subscription-based or proprietary license models. These are common in SaaS and often include untracked or inactive user seats.

What are the two most common software licenses?

Underutilized Licenses are most common in proprietary and open-source licensing. Monitoring usage across both types helps optimize spend and reduce shelfware.

5x
Faster employee
onboarding
80%
Reduction in time for
user access reviews
30k
Workflows
automated
$15Bn
Analyzed in
contract spend
$2Bn
Saved in
SaaS spend

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