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How Mozn Got 50% Off a Vendor They Had Been Overpaying for Seven Years

"Our compliance platform had become one of our largest software expenses, and contract terms no longer matched actual usage. CloudEagle.ai brought market pricing data and usage insights into the negotiation, helping us cut costs by 50%, remove the prepaid commitment, and continue using the same tool without disruption. That outcome changed how we approach vendor negotiations moving forward."

~ Khurram Shahzad, Senior Director Finance, Mozn

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50%
cost reduction on compliance tool
1,320 hrs/yr
saved on vendor negotiations
0 disruption
continued using the same platform and integrations

50%

cost reduction on compliance tool

1,320 hrs/yr

saved on vendor negotiations

0 disruption

continued using the same platform and integrations
Problems
Challenge
  • The compliance platform had become Mozn's second-highest SaaS expense after years of growing overages.
  • Two months of direct negotiation failed because the vendor insisted on a prepaid commitment.
  • Switching vendors was impractical because existing integrations required significant engineering work to replace.

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Solutions
Solution
  • CloudEagle.ai analyzed actual usage patterns and transaction volumes before entering negotiations.
  • Price Benchmarking provided market data showing what comparable organizations were paying for similar contracts.
  • Assisted Buying restructured the contract around usage while removing the prepaid commitment requirement.

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Profit
Result
  • Mozn reduced compliance tool costs by 50% while keeping the same platform in place.
  • The prepaid commitment requirement was removed completely from the renegotiated agreement.
  • Vendor negotiations shifted to CloudEagle, returning 1,320 hours annually to the finance team.

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Challenge

Mozn's compliance management tool had grown into their second-highest SaaS expense despite being on a minimal commitment plan, with years of overages quietly adding to the total. For over two months, the team negotiated directly with the vendor, but the vendor's only offer was a large prepaid commitment that Mozn could not justify in a period of economic uncertainty.

Switching tools was not a simple option either. The current tool had multiple integrations embedded in Mozn's systems, and replacing it would have required significant engineering work. Mozn was stuck: unable to negotiate the contract down, and unable to leave without a major technical project.

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Solution
  • CloudEagle analyzed transaction volume and product usage data to ground negotiations in actual business usage
  • Price Benchmarking delivered current market comparisons, strengthening negotiation leverage against the vendor's pricing position
  • Assisted Buying entered negotiations directly with prepared benchmarks and clear usage evidence
  • The renegotiation delivered a 50% cost reduction with no prepaid commitment and no change to the tool or its integrations
  • The agreement delivered major savings while keeping the existing platform and integrations fully intact

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Why CloudEagle.ai?

Mozn evaluated several solutions and chose CloudEagle.ai for these reasons:

  • Combined market benchmarks and usage data create stronger leverage than internal negotiations alone
  • Assisted Buying removed negotiation burden from Mozn's lean finance team and accelerated contract resolution
  • Recommended negotiation over switching, avoiding costly engineering work tied to replacing integrated systems
  • Benchmarking backed by $15B+ in transaction data, giving negotiations a stronger and defensible pricing foundation
  • Ongoing renewal support ensuring savings from the first negotiation compound over future contracts

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Impact

50% Cost Reduction, Same Tool, No Engineering Work

  • CloudEagle's buying team restructured the compliance tool contract to match Mozn's actual transaction volume, delivering a 50% cost reduction with no platform change required.
  • The prepaid commitment requirement was eliminated, aligning contract structure with actual usage patterns.
  • Mozn kept the same compliance tool, avoiding migration risk, disruption, and technical replacement work.

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What Two Months of Self-Negotiation Could Not Achieve

  • Market pricing data changed negotiations from vendor-led pricing discussions into evidence-backed contract conversations, saving Mozn 1,320 hours annually on vendor negotiations.
  • Usage analysis showed where pricing exceeded actual business needs, strengthening contract restructuring proposals.
  • CloudEagle delivered in weeks what internal negotiation efforts had not achieved in two months.

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1,320 Hours Saved Annually on Vendor Negotiations

  • Vendor negotiations moved from internal teams to CloudEagle’s procurement experts for ongoing contract management.
  • With CloudEagle managing the compliance tool negotiation and subsequent renewals, the procurement time the team had been spending internally was returned to higher-value finance work.
  • Future renewals are covered under the same partnership, so the 50% saving is not a one-time win.

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The Transformation

Before CloudEagle
Compliance tool costs had grown to Mozn's second-highest SaaS expense with overages running for over seven years.
Two months of internal negotiation produced no change: vendor insisted on a prepaid commitment the team could not afford.
Switching to a different tool was blocked by integration complexity requiring significant engineering effort.
Lean finance team spending significant time on vendor negotiations without dedicated procurement expertise or market data.
No visibility into what comparable companies were paying for the same compliance tool.
After CloudEagle
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50% cost reduction on the compliance tool with the prepaid commitment requirement removed.
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Same tool retained with all existing integrations intact and no engineering work required.
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Contract restructured around actual usage rather than the vendor's preferred pricing model.
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1,320 hours per year returned to the finance team by handing negotiations to CloudEagle's Assisted Buying experts.
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Ongoing partnership covering future renewals, so the compliance tool negotiation is not a one-time win.

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