CloudEagle.ai Named in the Gartner® Market Guide for Software Asset Management Tools for SaaS

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As enterprise software portfolios grow more complex, spanning traditional software, cloud services, SaaS applications, and now AI-driven tools, organizations are struggling to maintain visibility, control costs, and reduce compliance risk.

In its latest Gartner® Market Guide for Software Asset Management Tools, Gartner outlines how this complexity, combined with new AI-related metrics and siloed data, has relatively changed what organizations need from SAM tools.

CloudEagle.ai has been listed in the “SAM tools for SaaS” category in the Market Guide, reflecting the growing importance of SaaS-first software asset management capabilities as enterprises modernize their technology stacks.

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1. Why SaaS-Focused SAM Matters More Than Ever

According to Gartner, organizations today face several compounding challenges:

• Software portfolios now span hybrid environments, SaaS platforms, cloud infrastructure, and AI-driven services
  
• New AI-related usage and licensing metrics add complexity to tracking and optimization
  
• Siloed tools and poor data quality prevent organizations from realizing the full value of SAM investments
  
• SaaS cost governance has become a strategic priority, yet many SAM tools fail to deliver consistent, trustworthy data
  
  

Traditional SAM approaches, designed primarily for on-prem or perpetual licenses, are no longer sufficient. 

SaaS applications operate on continuous usage, dynamic access, and evolving pricing models, requiring a fundamentally different approach to discovery, usage tracking, and governance.

This is where SaaS-focused SAM tools play a critical role.

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2. How CloudEagle.ai Aligns With Gartner’s SaaS SAM Perspective

CloudEagle.ai was built specifically to address the challenges Gartner highlights in the Market Guide, particularly for organizations managing large and fast-changing SaaS and AI portfolios.

CloudEagle helps enterprises:

• Discover and inventory all SaaS and AI applications in use, including unmanaged and shadow tools
  
• Capture real-time usage and entitlement data through 500+ direct integrations
  
• Normalize and reconcile usage, access, and spend data across IT, Security, HR, Finance, and Procurement
  
• Optimize licenses and subscriptions continuously, rather than relying on periodic audits
  
• Strengthen cost governance by providing accurate, actionable data for renewals and vendor negotiations

By breaking down functional silos and correlating high-quality data across systems, CloudEagle enables organizations to move beyond basic visibility and toward continuous SaaS cost and access governance.
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3. Supporting the SAM Maturity Journey Gartner Describes

The Market Guide emphasizes that organizations, especially those early in their SAM maturity, must invest with a clear three-to-five-year strategic roadmap, particularly as AI capabilities become embedded into SAM tools.

CloudEagle.ai supports this maturity journey by helping enterprises:

• Start with fast, lightweight onboarding (as little as 30 minutes) to deliver immediate visibility
• Scale governance without increasing operational overhead through no-code, Slack-enabled workflows
• Integrate SAM with FinOps, Security, and Identity teams to create a centralized governance model
• Leverage AI-driven insights to improve forecasting, decision-making, and long-term optimization
  
  

As Gartner notes, organizations that successfully maximize AI capabilities in SAM tools are expected to significantly increase productivity and cost savings over the coming years. CloudEagle’s agentic AI and LLM-driven SaaS intelligence are designed to help teams realize that value faster.

From Static Asset Management to Continuous SaaS Governance

One of the most important signals in the Gartner Market Guide is that SAM is no longer just about inventory and reporting.

Modern SAM tools must support:

• Continuous change across users, access, and entitlements
• Deep integration across sourcing, procurement, IT, and finance
• Accurate, consistent data that enables AI-driven analytics
• Governance models that evolve alongside SaaS and AI adoption
  
  

CloudEagle.ai’s inclusion in the SAM tools for SaaS category reflects this shift, from static asset tracking to continuous lifecycle-driven SaaS management.

As enterprises move toward centralized governance models that merge SAM, FinOps, and security, CloudEagle remains focused on helping teams reduce waste, control risk, and make smarter decisions across their SaaS and AI ecosystems.

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4. How CloudEagle.ai Enables End-to-End Application and Identity Lifecycle Management

A. SaaS Optimization

CloudEagle.ai gives enterprises a clear view of all SaaS and AI applications in use and helps continuously optimize software spend. By identifying underused licenses, rationalizing overlapping tools, and applying AI-driven forecasting, organizations can reduce waste and make more informed renewal decisions.

Common Challenges

• Limited insight into actual usage causes organizations to pay for licenses they don’t need
• Procurement teams lack clarity on redundant or underutilized applications
• Renewals are often finalized using outdated or estimated usage data

How CloudEagle.ai Addresses Them

• Consolidates all SaaS and AI usage data into a single, accurate system of record
• Automatically detects unused or idle licenses and reallocates them where needed
• Uses AI-driven insights to anticipate future usage and highlight savings opportunities well before renewal cycles

B. SaaS Procurement

CloudEagle.ai modernizes SaaS procurement with automated intake workflows, centralized renewal tracking, and tools that support vendor contract management and negotiation.

Common Challenges

• Procurement teams are frequently forced into last-minute renewal reviews
• Missed negotiation windows lead to higher renewal costs
• Contract data is scattered across systems, limiting visibility and control
  
  

How CloudEagle.ai Addresses Them

• Maintains a centralized renewal timeline with proactive alerts to avoid surprises
• Extracts and tracks contract terms using AI, including pricing, usage, and benchmarks
• Integrates with Slack and Microsoft Teams to keep stakeholders aligned and decisions moving quickly
  

C. SaaS Security and Compliance

CloudEagle.ai continuously evaluates the security posture of SaaS applications and enforces least-privilege access to reduce exposure and compliance risk.

Common Challenges

• Unapproved or unmanaged applications introduce security vulnerabilities
• Excessive user permissions increase the likelihood of breaches and audit failures
• Security reviews are conducted too infrequently to catch issues early
  
  

How CloudEagle.ai Addresses Them

• Identifies risky applications and anomalous access by correlating identity, HR, and login data
• Applies policy-based, time-bound access that is automatically revoked when no longer needed
• Performs ongoing access reviews to surface and remediate excessive privileges
• Alerts IT and security teams when users interact with non-compliant applications
  

D. Identity Governance

CloudEagle.ai automates joiner, mover, and leaver workflows across SaaS and AI environments, while reducing shadow IT through a self-service app catalog and just-in-time access controls.

Common Challenges

• Manual onboarding and offboarding processes slow productivity and introduce errors
• IT teams struggle to keep up with access requests and role changes
• Permissions often remain unchanged as employees move roles or exit
  
  

How CloudEagle.ai Addresses Them

• Automatically provisions access based on HR events, ensuring new hires are productive from day one
• Enables employees to request access through a governed self-service catalog with policy-driven approvals
• Continuously monitors usage and adjusts access as roles evolve
• Instantly revokes all access upon departure, closing sessions and maintaining a full audit trail
  

E. AI Governance

CloudEagle.ai provides real-time visibility and control over AI tools adopted across the organization, ensuring innovation does not come at the cost of security or compliance.

Common Challenges

• AI tools are adopted rapidly without centralized oversight
• Sensitive data is exposed through ungoverned AI usage
• Security and legal teams lack visibility into AI access and compliance status
  
  

How CloudEagle.ai Addresses Them

• Automatically detects newly adopted AI tools and surfaces them for review
• Blocks unauthorized access in real time and notifies relevant teams
• Enforces compliance with internal policies and regulations such as SOC 2 and GDPR
• Maintains a detailed audit log of AI usage and access for accountability
  

F. SaaSMap: AI-Powered Intelligence for SaaS Decision-Making

CloudEagle.ai’s LLM-driven knowledge graph, SaaSMap, delivers real-time intelligence across SaaS discovery, procurement, optimization, and renewals, ensuring decisions are driven by accurate data rather than assumptions.

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SaaSMap enables enterprises to evaluate vendors more effectively, negotiate stronger contracts, and continuously improve SaaS utilization through deep, contextual insights.

Customer Feedback from Gartner Peer Insights

“The platform delivers detailed, application-specific usage metrics, such as ZoomInfo credits or DocuSign envelopes, through API integrations. This level of visibility, combined with CloudEagle’s guidance on procurement decisions and stack optimization, adds significant value.”

G. EagleEye: Your AI-Powered SaaS Governance Copilot

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EagleEye is CloudEagle’s proprietary agentic AI chatbot, an AI-powered action engine embedded within our intelligent SaaS management platform. 

More than just a chatbot, EagleEye delivers real-time, contextual responses and executes workflows autonomously, enabling IT, Security, and Procurement teams to ask questions, initiate tasks, and govern their SaaS, AI, and IT ecosystems instantly, all through natural language conversation.

With over 60% of SaaS and AI tools now operating outside IT’s visibility and manual governance processes struggling to keep up, organizations face increased risk from Shadow IT, insider threats, and compliance failures. 

EagleEye tackles this head-on by becoming the command center for access, spend, and security automation, putting intelligent governance just one conversation away.

Key Capabilities of EagleEye

1. AI-Powered SaaS Querying

Users can ask EagleEye questions like:

• “How many licenses are unused for Zoom?”
• “Which employees still have access to Figma?”
• “What’s our renewal timeline for Salesforce?”

It responds in natural language with data-rich insights, pulled from real-time integrations with HRIS, ITSM, IDPs, SaaS apps, and finance systems.

2. Action-Driven Interface

• EagleEye doesn’t just report problems, it solves them.
• Users can revoke access, trigger license harvesting, or initiate approval workflows directly via chat.

3. Governance for Shadow AI & SaaS

• Detects unsanctioned use of AI tools like ChatGPT, Midjourney, etc.
• Helps enforce policies with notifications, automated approvals, and real-time risk insights.

4. SOC2-Ready Access Reviews

• Conduct automated access reviews with audit trails via EagleEye.
• Supports time-based access, JIT privileges, and role-based enforcement.

EagleEye is designed to:

• Mitigate insider threats by flagging overprivileged access.
• Automate compliance tasks and reduce audit prep time by 80%.
• Drive down SaaS spend by 10–30% through usage-aware actions like auto-harvesting and duplicate app detection.

“EagleEye represents the future of IT governance, where intelligence, automation, and simplicity converge. It’s not just about seeing your SaaS stack, it’s about acting on it in real time,” said Nidhi Jain, Founder & CEO of CloudEagle.

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5. A Milestone Shaped by Customers, Not a Moment in Time

CloudEagle.ai’s presence in Gartner research reflects more than a single update or capability. It represents a continued focus on listening to customers and evolving alongside the realities they face as SaaS, AI, and identity environments become more complex.

As organizations move toward 2026, priorities are becoming increasingly clear:

• Reduced manual effort across SaaS and identity operations
• Greater visibility into access, usage, and risk
• Governance that adapts continuously, without adding operational burden

CloudEagle.ai remains committed to helping enterprises manage the full lifecycle of SaaS, AI, and identities with clarity and confidence, today and as their ecosystems continue to change.

Want to see how CloudEagle.ai supports modern SaaS and identity governance?

Book a demo to explore how teams are simplifying control, reducing risk, and making smarter decisions across their application landscape.

Gartner, Market Guide for Software Asset Management Tools, Yolanda Harris, Angelica Wekwete, Jaswant Kalay, 15 January 2026
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