SaaS Optimization: Why You Should Not Overlook it

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SaaS optimization is no longer optional; it’s a business necessity.

As companies rely more on cloud-based tools to scale and stay agile, IT teams are left managing sprawling SaaS stacks. Without proper oversight, this leads to license sprawl, underutilized apps, and wasted spend.

Take a common case: A company buys 300 licenses for a SaaS tool, but only 140 are active. The rest? Idle, unassigned, or used once in months, burning budget with zero ROI.

That’s where SaaS optimization comes in. It’s a proactive, data-driven approach to streamlining your application portfolio, cutting waste, boosting efficiency, and tightening security.

In this article, we’ll break down how unoptimized SaaS usage drains resources and show you the best strategies to fix it.

What is SaaS optimization?

SaaS optimization is the ongoing process of maximizing the value of your SaaS applications while minimizing costs and inefficiencies. It involves regularly monitoring, analyzing, and improving subscription performance, usage, and spend to align with business goals and boost ROI. 

This includes identifying unused or underutilized licenses, optimizing subscription costs, and ensuring each tool supports your organization’s strategic objectives.

This process involves tasks like keeping an eye on,

  • How much are the tools used?
  • Finding resources that aren't used much,
  • Making licensing agreements better,
  • Making things work faster and safer,
  • Using the best ways to make work easier and more efficient.

Therefore, utilizing an advanced, all-in-one SaaS management tool is essential to ensuring a worry-free and efficient process. Such a tool can effectively tackle all the issues that may arise and hinder optimization efforts within your organization's SaaS ecosystem.

The Hidden Costs of Poor SaaS Optimization

Poor SaaS optimization can lead to hidden costs such as overspending on unused licenses, duplicate subscriptions, and surprise renewal charges. 

These inefficiencies not only drain budgets but also reduce ROI and expose your organization to security risks. By implementing effective SaaS management and optimization practices, you can eliminate waste, enhance efficiency, and regain control over your software investments.

Image showing consquences of neglecting SaaS optimization

Why is SaaS optimization Important?

SaaS optimization is essential for organizations leveraging Software-as-a-Service applications, as it ensures efficient resource allocation, cost savings, stronger security, and better compliance.

By actively managing and optimizing SaaS subscriptions, businesses can avoid unnecessary expenses, streamline operations, and maximize the value of their SaaS investments, driving greater efficiency and strategic alignment across the organization.

Cutting Costs

You must check if you've purchased extra licenses unnecessarily. SaaS optimization can help identify essential tools and eliminate unnecessary ones, leading to significant cost savings.

Boosting Efficiency

Don't let your SaaS tools become disorganized. With SaaS optimization, you can better organize your SaaS stack, enabling faster task completion and smoother collaboration among team members.

Keeping Data Safe

Ensure proper security measures are in place for all sensitive information stored in the cloud. By optimizing the SaaS environment, you can select the safest software options and adhere to rules and regulations.

Overcoming Challenges

Change can be difficult for you, especially when it involves switching software. However, with SaaS optimization, you can address these challenges and facilitate the adoption of new and improved ways of working.

What Role Does SaaS Spend Optimization Play in Cost Control?

SaaS spend optimization is essential for effective cost control, helping organizations maximize the value of their SaaS applications while minimizing unnecessary expenses. It involves proactively managing subscriptions to eliminate waste, improve license utilization, and secure better contract terms.

 By streamlining usage and aligning spend with actual needs, SaaS spend optimization drives significant cost savings and enhances overall financial efficiency.

Key practices include:

  • Benchmarking your pricing using tools or external consultants.
  • Monitoring usage data to cut waste.
  • Aligning SaaS contracts with actual needs and usage patterns.

When paired with software SaaS moling (i.e., modeling usage data and contracts), spend optimization becomes a strategic lever. It’s not just cost-cutting, it’s smart scaling.

By prioritizing SaaS spend optimization, you’re better prepared to support future SaaS acceleration initiatives without blowing your budget.

Key Aspects of SaaS Optimization to Consider

SaaS optimization is the strategic process of managing and extracting maximum value from your SaaS applications. It focuses on reducing costs, improving usage efficiency, streamlining vendor relationships, and enhancing overall application performance. 

This involves analyzing current usage patterns, uncovering inefficiencies, and applying targeted strategies to drive better ROI, operational efficiency, and long-term scalability.

  • Cost reduction: Identify underused licenses, duplicate tools, and unnecessary subscriptions. SaaS spend optimization ensures you eliminate waste while boosting ROI.
  • Usage optimization: Leverage software SaaS moling to model usage trends, identify adoption gaps, and optimize resource allocation across departments.
  • Vendor management: Consolidate vendors when possible and negotiate better contract terms. A strong SaaS accelerator platform can streamline vendor interactions during onboarding and renewals.
  • Performance improvement: Monitor application uptime, feature usage, and user feedback. Effective management of SaaS applications ensures that every tool performs to expectation.
  • Managing SaaS applications: Centralize visibility, automate user provisioning, and enforce policy controls to reduce risk and improve lifecycle management.

When all these aspects come together, especially with a focus on SaaS spend optimization and scalable SaaS acceleration, you build a tech stack that is efficient, strategic, and growth-ready.

Challenges of Optimizing Your SaaS Stack

Optimizing a SaaS stack comes with several critical challenges. Organizations often face limited visibility into application usage and spending, making it hard to identify what’s truly needed. Redundant tools, unused licenses, and fragmented data across platforms add to the inefficiency. 

Security and compliance risks also arise when user access isn't properly managed during onboarding and offboarding. On top of that, integration complexities and poor cost management can further hinder the optimization process.

Technical Complexity

Your IT team might face difficulty managing multiple SaaS tools as each has features and interfaces. Also, different subscription models add to this complexity, making it important to pay close attention to ensure they are used efficiently and cost-effectively.

Operational Challenges

You might find it difficult to see how you use SaaS tools and where your money is going. This makes it hard to identify redundancies, underutilized licenses, or overlapping functionalities. 

Implementing an application rationalization framework can help uncover these inefficiencies by providing clear visibility into your tech stack. Without this insight, you might face challenges in making smart decisions about which SaaS tools to invest in or which ones to cut back on.

Security and Compliance Risks

When using many different SaaS vendors to handle sensitive information, keeping everything secure and meeting regulations can be tricky.

Ensuring SaaS compliance becomes critical in this context; you must ensure your data is safe and take proactive measures for security maintenance and adherence to regulatory standards.

Resource Limitations

Limited resources, such as skilled personnel and specialized tools, make managing and optimizing the SaaS ecosystem difficult.

This constraint hampers the implementation of SaaS spend optimization strategies, which could result in less than optimal utilization of SaaS resources.

Resistance to Change

Resistance from employees or departments accustomed to specific SaaS tools or workflows can impede efforts to optimize the SaaS stack and streamline processes.

You can overcome this resistance by implementing effective change management strategies and fostering a culture of adaptability within the organization.

How Can You Improve Efficiency While Managing SaaS Applications?

To manage SaaS applications more efficiently, prioritize centralized operations, streamlined workflows, cost optimization, and strong security controls. 

This includes using a SaaS management platform, enforcing clear governance policies, automating routine tasks, and continuously tracking usage and spend to ensure ongoing visibility and control.

  • Centralized visibility: Use a SaaS accelerator or dedicated platform to monitor every app in use.
  • Automate workflows: Cut down on manual license management, renewals, and offboarding.
  • Track usage patterns: Understanding how employees use each tool helps you rightsize licenses and eliminate underused apps.

When managing SaaS applications at scale, SaaS spend optimization and SaaS acceleration must go hand-in-hand. While one keeps costs in check, the other enables rapid growth.

A good SaaS accelerator integrates these efforts, making it easier to streamline operations, optimize SaaS spend, and simplify managing SaaS applications at scale.

Key Strategies for Effective Optimization

Effective SaaS optimization relies on five core strategies: Discovery, Monitoring, License Management, Renegotiation, and Governance. Together, these pillars help you gain visibility into your SaaS stack, track usage, optimize spend, streamline vendor relationships, and enforce control through automation and policy.

Discovery and Visibility

Lack of application visibility won't help you with SaaS optimization. You must identify and track all SaaS applications used within the organization. Clear visibility into the entire SaaS landscape, including usage patterns, associated costs, and potential security risks, is essential for making informed decisions and maximizing ROI.

Usage Monitoring and Analysis

You can pinpoint SaaS optimization opportunities by monitoring and analyzing metrics like user activity, feature utilization, and peak usage times, such as consolidating subscriptions or negotiating better deals using actual usage data.

License Management and Optimization

Regularly reviewing SaaS usage metrics ensures you're paying for the right level of access. Strategies like adjusting subscription tiers and reallocating licenses based on usage patterns help optimize license management and leverage volume discounts.

Renegotiation and Consolidation

Renegotiating SaaS contracts and consolidating SaaS tools can save costs and streamline operations. Using usage data and market insights, you can negotiate better deals with vendors for discounts, extended contracts, or additional features.

Governance and Automation

You must set clear SaaS governance policies and automate workflows to maintain control and efficiency in SaaS usage. Establish procurement, usage, and security guidelines to ensure compliance with organizational standards and regulatory requirements while minimizing risks.

Automation tools help enforce policies, streamline tasks, and reduce errors in managing SaaS applications at scale. Implementing a SaaS management software for SaaS optimization boosts organizational productivity.

CloudEagle.ai -The Comprehensive SaaS Management Platform

CloudEagle.ai is an advanced SaaS management, procurement, and contract management platform. When you need to optimize your organization's SaaS stack, CloudEagle.ai has to be your go-to solution.

With its advanced features and automated workflows, you can streamline and centralize your organization's SaaS management and do it more effectively and productively.

Complete SaaS Discovery: If a company doesn't keep track of all its software applications, things can become chaotic and unsafe.

Thus, to ensure your IT and finance teams optimize apps and spend, CloudEagle.ai should be your go-to platform. The tool will help you find all your SaaS applications, ensuring complete SaaS application discovery.

CloudEagle.ai provides over 500 integrations and browser extensions. It can integrate with your internal systems and applications through direct API connectors and provide a bird's eye view of your SaaS stack. Every detail about apps, spend, vendors, users, licenses, etc. will be displayed on a single dashboard.

Image of CloudEagle's integrations

You can monitor your employees' app usage by integrating the tool directly with your applications. With this capability, you can identify active and inactive users and gather insights such as login details and the number of premium licenses.

With this comprehensive visibility, you can make informed decisions regarding duplications and redundancies and take swift action when necessary.

SaaS cost optimization: CloudEagle.ai monitors cloud expenses in real-time, allowing for proactive cost management. By pinpointing areas for optimization without interrupting operations, CloudEagle.ai ensures you stay ahead of potential cost overruns.

Image of low usage applications

With precise spending breakdowns across departments and accurate analysis of user activity, you can use CloudEagle.ai to identify SaaS overutilization or underutilization. The tool can identify unused, duplicate, and redundant applications and consolidate or eliminate them to optimize your SaaS spending.

Eliminating Shadow IT: If you're worried about unauthorized spending and shadow IT, you can set up alerts to get notified about any new cloud applications being used in your systems. It helps tackle potential unauthorized SaaS purchases.

This proactive approach helps prevent budget overruns and automatically identifies duplicate applications, enabling optimization and rationalization of spending.

Assisted Buying: If your team doesn't have the time and bandwidth to do negotiations, you can use the assisted buying services. These services include extensive benchmarking.

CloudEagle's team of SaaS experts will thoroughly analyze your requirements, conduct extensive market research, and utilize pricing benchmarks to facilitate successful negotiations.

Image of CloudEagle's assisted buying feature

Whether you prefer to lead the negotiation process with their support or delegate it entirely to our experienced negotiators, you can rest assured that you'll benefit from years of negotiation expertise. We’ll ensure you secure the right products at the best possible prices.

Procurement Workflows for Efficiency: With CloudEagle, you don’t just get an assisted buying service. The platform provides advanced procurement workflows that help automate and streamline your SaaS procurement process. 

Image of CloudEagle's automation workflows

Automatically assign tasks, notify stakeholders through Slack, Email, and in-app notifications, and ensure timely approvals using our procurement workflows.

Also, you will get access to "Slack for Procurement," a Slackbot that promotes collaboration and streamlines the entire procurement process. You can integrate Slack and an SMP, saving hours spent on email coordination.

With immediate team connectivity in Slack, communication accelerates, reducing coordination time by up to 25%. The Slackbot speeds up workflows, slashing turnaround times and improving SaaS procurement efficiency. ‍The dedicated Slack channels speed up approvals by providing real-time updates, transforming weeks-long processes into mere minutes.

License management: CloudEagle's direct integrations will enable you to see purchased licenses for each application and their usage.

Instances of underutilization can impact your ROI. Fortunately, you can leverage CloudEagle's license reclamation workflows to deprovision users for low usage and harvest those licenses.

Image of CloudEagle's auto-provisioning rules

With CloudEagle's license harvesting workflows, you can ensure the number of licenses purchased is optimized and utilized properly.

User provisioning and deprovisioning: You can use CloudEagle's auto-provisioning workflows to automate user provisioning within your organization.

Image of CloudEagle's new user workflows

These workflows will help your IT team reduce reliance on time-consuming manual processes and save over 500 hours annually.

With 500+ integrations, you can create rules for provisioning, modifications, and deprovisioning, streamlining user lifecycle management. CloudEagle seamlessly integrates with your SSO and HRIS, consolidating all user data into a centralized location.

Image showing auto-provisioning rules

With this tool, you can optimize the SaaS access granting and revoking process. CloudEagle not only helps you provide SaaS access during employee onboarding, but also lets you create one-click deprovisioning workflows for revoking SaaS access from employees during offboarding.

Check out this testimonial where Remediant found CloudEagle very effective in the employee onboarding and offboarding processes.

Alice Park from Remediant spent most of her time manually visiting each application to provision and deprovision users. However, after integrating with their HRIS systems, CloudEagle organized all users in one location.

This integration allowed Alice Park to streamline provisioning and deprovisioning processes, ultimately saving her valuable time.

Conclusion

You should optimize your organization's SaaS usage to enhance operational efficiency, control SaaS costs, and mitigate security risks. When you address the SaaS optimization challenges and leverage key strategies, you can benefit the organization significantly.

Firstly, you must establish comprehensive SaaS discovery and visibility within your organization. With these processes, you can make smart decisions by better understanding your organization's SaaS stack.

By monitoring and analyzing usage patterns, you can spot inefficiencies, optimize SaaS subscriptions, adjust licenses accordingly, and negotiate improved deals with vendors, while simplifying the process of managing SaaS applications organization-wide.

Understanding how the software is used helps create a plan for license renewals. If usage is low, think about cutting down on licenses. On the contrary, if usage is high, you might need more licenses to keep up with demand.

To enhance your organization's SaaS optimization frameworks and promote more effective and secure SaaS management, we recommend scheduling a demo with CloudEagle.ai

Frequently Asked Questions

  1. What is SaaS optimization?
    SaaS optimization is the process of maximizing value and minimizing waste from SaaS apps by improving usage, reducing costs, right-sizing licenses, and streamlining management.
  2. What is the 3 3 2 2 2 rule of SaaS?
    The 3-3-2-2-2 rule is a SaaS budgeting strategy: 30% on core tools, 30% on team-specific tools, 20% on growth tools, 10% on innovation, and 10% on experimentation.
  3. What does SaaS stand for in software?
    SaaS stands for Software as a Service, cloud-based applications delivered over the internet, usually via subscription.
  4. What is the SaaS management process?
    SaaS management involves discovering apps, tracking usage, managing licenses, enforcing governance, ensuring security, and optimizing spend.
  5. How do you approach managing multiple SaaS applications?
    Use centralized tools for visibility, automate onboarding/offboarding, monitor usage, and apply SaaS optimization to cut waste and boost ROI.

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