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Are shadow IT and a lack of visibility a cause for concern? Are decentralized purchases escalating your SaaS spend? A study by G2 shows that 80% of workersuse SaaS applications without approval from the IT department.
Shadow purchases are a major cause of security breaches, and preventing them can be tough without a robust SaaS visibility tool.
Not anymore!
Presenting SaaS Management Software—the key to complete visibility and optimization of your SaaS Stack.
In this article, we'll dive into the world of SaaS management, explore its significance, and show you why you should start using SaaS management software.
TL;DR
- Shadow IT and decentralized buying significantly increase SaaS risk and spend
- SaaS management platforms provide full visibility across apps, usage, and costs
- Automation simplifies access control, renewals, and procurement workflows
- Enterprises can reduce waste, improve security, and stay audit-ready
- CloudEagle.ai delivers end-to-end SaaS management with added negotiation expertise
1. What is SaaS management software?
SaaS management software is a specialized solution that provides complete application visibility and helps organizations streamline their SaaS lifecycle
By utilizing the best SaaS management software, businesses can better manage their SaaS landscape.
It can integrate with your internal SSO, finance, and HRIS systems to provide unified visibility over your entire SaaS stack.

This will allow IT, finance, and procurement teams to gauge usage, regulate access, monitor and optimize spend, enhance security, compliance, and streamline procurement from a single platform.
Check out this detailed list of the best SaaS management softwares in 2023 →
A quick rundown of the ideal functionalities of SaaS management software::
- SaaS visibility and cost optimization
- Contract management
- Accurate usage insights
- Automated procurement and renewal workflows
- Automated provisioning and deprovisioning
- License management
- Vendor research and price benchmarking.
2. The need for SaaS management software
SaaS applications significantly enhance team productivity and drive revenue for companies by automating and accelerating business operations.
A report by BetterCloud forecasts that 85% of business ops will be SaaS-based by 2025.
To emphasize the need for efficient SaaS management, we discuss here three compelling reasons.
A. Increased spending
Organizations frequently deal with unmonitored and unauthorized expenditures due to a lack of visibility and control over SaaS purchases. This lack of transparency increases shadow IT.
Enterprises can get visibility and insights into SaaS spending with one of the best SaaS management software solutions. Duplicate and redundant applications in the SaaS stack can then be eliminated to increase SaaS savings. Subsequently, SaaS purchases can be streamlined to prevent budget overruns.
B. Security and compliance risks
Unapproved SaaS applications may not comply with industry regulatory standards or the security protocols of your business.
A SaaS management platform empowers IT teams to enforce security protocols, identify possible data breaches, and ensure compliancewith industry standards.
Further, by automating user provisioning and deprovisioning, a SaaS management software reduces the risk of unauthorized access to critical data .
C. Loss of time and productivity
Manual SaaS management operations, including procurement, vendor research, contract management, and renewals, are all repetitive, time-consuming, and impede team productivity.
These tasks can be automated by a SaaS management solution, which uses workflows to streamline the process and frees up valuable time for teams to concentrate on more strategic responsibilities.
Organizations can improve productivity and encourage innovation by decreasing administrative hassles and eliminating manual errors.
3. Core features of modern SaaS management platforms
Modern SaaS management platforms deliver comprehensive capabilities that address the growing complexity of enterprise software landscapes.
As organizations rely on hundreds of applications, the best SaaS management software must provide integrated solutions that streamline operations while reducing risks and costs.
- Automated App & Spend Discovery: AI-powered detection of all SaaS applications across SSO, finance, and browser data, providing complete visibility into shadow IT and unauthorized spending patterns that typically remain hidden from IT teams.
- License & Entitlement Management: Real-time tracking of license utilization with intelligent recommendations for right-sizing, automatic harvesting of unused licenses, and optimization of seat allocations to eliminate waste and reduce renewal costs.
- Access Governance & Security: Streamlined employee on/offboarding with role-based provisioning, automated access reviews that flag high-risk users, and time-based access controls that automatically revoke permissions to minimize security exposure.
- Renewal Calendar & Workflow Automation: Proactive renewal orchestration with 90-day advance alerts, customizable approval workflows, and automated escalation chains that prevent missed deadlines and unfavorable auto-renewals.
- AI-Driven Benchmarking & Optimization: Industry pricing comparisons, contract intelligence, and automated recommendations that enable data-driven negotiations and identify cost-saving opportunities across the entire SaaS portfolio.
These integrated capabilities transform reactive SaaS operations into proactive governance, delivering measurable improvements in security posture, cost optimization, and operational efficiency.
4. Benefits of using the best SaaS management software
1. Provides application visibility
SaaS management software’s integration library helps the platform offer a 360-degree view of your SaaS stack. This visibility enables organizations to detect applications, contracts, and spend within the SaaS portfolio and make necessary optimization decisions.
You can see which applications your teams are using, along with free and paid applications, as well as accurate app usage and spend data.
With complete visibility, organizations can effectively assess their needs and make informed decisions regarding budget allocation and application investments. They can ensure that each app aligns with their business objectives by thoroughly analyzing the entire range of SaaS applications.

A SaaS management solution will mitigate all the pain points and help IT teams optimize their SaaS portfolio.
2. Centralizes SaaS contracts
SaaS management solutions like CloudEagle consolidate all contracts in one location, making it easy to view and track licenses and important contract details like renewal dates, terms, and conditions.

This single repository guarantees that businesses have a clear understanding of their contractual commitments, can plan ahead for renewals, and can avoid costly, unanticipated auto-renewals.
3. Prevents shadow IT and improves security
A SaaS management software mitigates the risks of using unauthorized apps by giving insight into all the apps utilized within the enterprise, whether sanctioned or not.
Platforms like CloudEagle send alerts when they detect a free, unsanctioned application in the system, so you can be proactive with your optimization efforts.

Identifying shadow IT allows organizations to safeguard the SaaS ecosystem, prevent unnecessary spending, enforce regulatory compliance, and protect sensitive data from breaches.
4. Streamlines the procurement process
The SaaS management solution also doubles up as a centralized platform to streamline the procurement process. Employees can request new apps that management can assess and approve in real time.
You can create a procurement workflow where the relevant action is triggered as soon as a purchase request is raised, and the concerned stakeholder is alerted. This automation saves time, accelerates the process, and increases the overall efficiency and security of purchasing and managing SaaS apps.
5. Prevents auto-renewals and ensures timely renewals
The best SaaS management software enables timely reminders for forthcoming contract renewals.
These alerts can trigger the teams to analyze the usage and requirement of each application before its renewal.
Automated workflows help users remove needless apps and stay ahead of renewals through effective renegotiation.
6. Automates user provisioning and deprovisioning
Managing user access to various SaaS apps can be tedious. SaaS management software streamlines user provisioning and de-provisioning, ensuring employees have the proper software access depending on their roles and responsibilities.

When employees join or leave the enterprise, their SaaS access can be immediately granted or canceled, lowering the risk of unauthorized access and boosting security.
IT and HR teams can use automated workflows to simplify user provisioning and increase productivity. No more visiting each application for granting and revoking access.
7. Negotiation assistance
SaaS management platforms make it easy to negotiate a good offer through SaaS buying experts that handle the negotiation process for enterprises.
These professionals use their knowledge and experience to negotiate favorable terms, prices, and conditions of use, especially for organizations that lack the means or expertise for vendor negotiations.
CloudEagle is one ofthe very few SaaS management platforms that offers both platform and negotiation services. Our experts will leverage the latest pricing benchmarks and help you purchase the right product at the right price.
8. Simplifies vendor research and management
SaaS management software makes it easier to find and manage SaaS vendors. It offers detailed information on various providers, such as their services, pricing methods, customer reviews, and compliance certifications.
This helps enterprises make educated choices when finalizing new vendors and manage their existing vendor relationships better.
Why spend valuable time researching G2 and Capterra when you can access all relevant product details and reviews within a SaaS management system?
5. How to choose the right SaaS management software?
- Clarify your primary objectives: Define whether you're prioritizing cost reduction, security compliance, or operational efficiency. Ask vendors how their platform addresses your specific pain points—shadow IT detection, license optimization, or automated governance workflows.
- Map your current SaaS landscape: Assess integration capabilities with your existing IT, security, finance, and HR systems. Evaluate whether the platform can automatically discover applications across SSO, financial systems, and browser data without manual input.
- Define must-have capabilities: Prioritize core features like automated user access governance and smart renewal automation versus nice-to-have features. Ask vendors about their depth in access reviews, license harvesting, and procurement workflows.
- Evaluate AI and automation depth: Look for AI-powered platforms that automate workflows and discover hidden inefficiencies. Question vendors about their benchmarking data sources and AI-driven cost optimization recommendations.
- Assess implementation speed: Seek platforms offering rapid onboarding (30 minutes or less) with immediate value delivery. Ask about time-to-value and whether the solution requires extensive IT resources for setup.
- Validate vendor credibility: Review customer references, analyst recognition, and proven savings metrics. Request case studies demonstrating actual cost savings and operational improvements from similar-sized organizations.
6. How to get started with SaaS management in your organization?
- Form a Cross-Functional Team: Establish a SaaS task force with representatives from IT, security, finance, and procurement to align on objectives and responsibilities.
- Run Initial Discovery: Use direct connectors to build a comprehensive view of the SaaS inventory with 100% visibility into all applications, licenses, spend, and vendors. Prioritize shadow IT risks, security vulnerabilities, and savings opportunities (unused licensesduplicate applications) to demonstrate early ROI.
- Start with a Pilot Program: Begin with 3-5 critical applications before scaling across your entire portfolio. Implement quick-win automations like automated employee onboarding/offboarding, renewal alerts, and access reviews using no-code workflows for immediate governance benefits.
- Select the Right Platform: Choose a SaaS management platform with 30-minute onboarding capabilities that deliver immediate governance and savings from day one.
- Define Success Metrics: Track progress through key indicators—target 10-30% spend reduction, reduced mean time to resolution for access requests, fewer shadow IT applications discovered monthly, and faster compliance audit completion.
- Scale Gradually: As you demonstrate value, expand governance practices to cover procurement workflows, advanced access reviews, and comprehensive spend optimization across all departments.
7. Why should you use CloudEagle.ai for effective SaaS management?
CloudEagle is one of the best SaaS management software solutions thanks to a wide range of features that cover the entire SaaS lifecycle.

Here's what makes CloudEagle the ideal platform for effective SaaS management:
- CloudEagle’s Application Visibility gets you comprehensive visibility into your SaaS stack, allowing you to identify usage, detect underutilized and duplicate apps, and keep shadow IT under control.
- With CloudEagle’s Contract Management, companies can streamline contract management by centralizing SaaS licenses, giving quick access to contracts and invoices for vendor negotiations and audits.
- Procurement workflows and Slack are available to save time and reduce bottlenecks.
- CloudEagle also provides Assisted Buying services, including expert negotiating support, where SaaS experts can negotiate on your behalf and purchase the right product at the right price.
- Further, the platform allows automatic user provisioning, de-provisioning, and integration with your SSO and HRIS systems to streamline employee onboarding and offboarding.
- The vendor management module helps you centralize all the spending related to vendors and make it easier for the finance team to manage them.
Experience the advantages of CloudEagle and enhance your business operations with effective SaaS management.
8. Conclusion
SaaS adoption continues to accelerate, but without structured management, it quickly leads to rising costs, security gaps, and operational inefficiencies. Shadow IT, auto-renewals, and unused licenses are no longer edge cases—they’re enterprise-wide risks.
A modern SaaS management platform brings visibility, control, and automation to the entire SaaS lifecycle. From discovery and access governance to renewals and vendor optimization, it enables IT, finance, and procurement teams to operate from a single source of truth.
Platforms like CloudEagle.ai go a step further by combining SaaS management with contract intelligence, procurement workflows, and expert negotiation support. This helps enterprises reduce spend, strengthen security, and scale SaaS governance with confidence.
Book a free demo to see how CloudEagle.ai delivers complete visibility, control, and savings across your SaaS stack.
Frequently asked questions
1. Why should all enterprises, regardless of size, employ SMPs by 2023?
As organizations rely more on SaaS (Software-as-a-Service) apps for their operations, using SaaS management tools will be critical in 2023.
SaaS management tools give visibility into the SaaS stack, reduce costs from unauthorized purchases and automatic renewals, simplify procurement, automate user provisioning, and improve data security.
2. What is the significance of SaaS management?
Good SaaS management ensures various benefits across the organization, including higher scalability, enhanced security, better utilization of software investments, and more. It enables executives to match their SaaS usage with business goals and remain agile in a quickly evolving digital world.
3. What functions should a SaaS management software include?
While choosing a SaaS app management software, look at the following key features: Application discovery and inventory, vendor management, contract management, procurement workflow, licensing management, onboarding and offboarding, usage insights, and integrations.





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