HIPAA Compliance Checklist for 2025
Managing IT infrastructure has never been more complex. With cloud adoption, SaaS sprawl, and hybrid work models, organizations need more than just a patch management or helpdesk tool, they need integrated IT management platforms. ManageEngine has long been a popular choice, but many teams are now exploring better-suited platforms for scalability, automation, and SaaS optimization.
According to Gartner, by 2025, over 65% of enterprises will rely on integrated IT management solutions to unify their oversight of SaaS, vendors, and infrastructure. This shift is driving demand for ManageEngine alternatives that can go beyond traditional IT monitoring and asset tracking.
In this blog, we’ll explore what ManageEngine is and why organizations use it, followed by the common limitations businesses face when relying on the platform.
We’ll then dive into the top 10 ManageEngine competitors in 2025, discuss how to choose the right IT management platform for your needs, and finally highlight why CloudEagle.ai stands out as the best choice for unified SaaS, vendor, and IT operations.
TL;DR
- ManageEngine is popular but limited — it was built for a server-centric era, leaving gaps in SaaS visibility, automation, and modern compliance needs.
- Organizations face challenges like fragmented tools, unpredictable pricing, outdated UX, and integration gaps — driving demand for better ManageEngine alternatives.
- Top ManageEngine competitors in 2025 include CloudEagle, ServiceNow, SolarWinds, IBM Maximo, BMC Helix, GroWrk, Alloy Software, Asset Panda, UpKeep, and Setyl.
- Choosing the right platform depends on business use case, scalability, ease of use, integrations, and cost–with SaaS-first enterprises needing unified visibility and automation.
- CloudEagle.ai stands out as the best ManageEngine alternative, unifying SaaS, vendor, and IT management into one AI-powered platform that reduces costs, strengthens security, and improves compliance.
What is ManageEngine?
While ManageEngine has been a trusted IT management platform for years, it was built for a server-centric era.
Today’s SaaS-first enterprises need alternatives that can handle SaaS sprawl, automation, and modern compliance requirements. It is developed by Zoho Corporation. It offers more than 60 different products covering IT service management, network monitoring, patching, asset tracking, and endpoint security. The suite is designed to provide modular IT tools for organizations of all sizes.
Why Organizations Use ManageEngine
Many organizations choose ManageEngine because:
- Comprehensive suite of tools: Covers a wide range of IT needs, from helpdesk ticketing to server monitoring.
- Customizability: Enterprises can tailor configurations to align with their workflows.
- Affordability: Compared to enterprise ITSM platforms like ServiceNow, ManageEngine is often more budget-friendly.
However, the modular approach can lead to fragmented oversight, forcing IT teams to juggle multiple dashboards.
Common Limitations of ManageEngine
Common limitations of ManageEngine include a complex and outdated user interface, a steep learning curve for new users, and issues with integration with non-ManageEngine tools. Users also report problems with patch management, inconsistent reporting and documentation, and potential sluggish performance. IT leaders often report challenges, including:
- Complex pricing model: Multiple products and add-ons make costs unpredictable.
- Limited SaaS visibility: ManageEngine is stronger in infrastructure monitoring but weaker in SaaS discovery and optimization.
- User experience: The interface can feel outdated and less intuitive for modern IT teams.
- Integration gaps: Lack of seamless integration with modern SaaS stacks and procurement workflows.
Why Organizations Are Exploring ManageEngine Alternatives
In a 2022 survey by ManageEngine, 46% of organizations said managing IT assets has become one of their biggest challenges, especially with hybrid work models, and 41% said communication and collaboration tools are equally difficult to manage.
Growing IT Complexity and SaaS Sprawl
The rise of SaaS-first organizations means IT teams manage thousands of applications across departments. Traditional tools like ManageEngine focus on infrastructure, leaving blind spots in SaaS spend, usage, and compliance.
Demand for Unified and Automated Platforms
Modern IT teams want automation and centralized control. Instead of juggling separate modules for patching, service requests, and vendor management, they need a single pane of glass.
10 Best ManageEngine Alternatives and Competitors for IT Management in 2025
In this guide, we’ll explore the top ManageEngine alternatives and competitors in 2025, here’s a detailed look at the leading competitors, their features, and pros and cons.
1. CloudEagle.ai

CloudEagle.ai is the all-in-one AI-powered SaaS management and procurement platform built for IT, procurement, and finance teams. It helps eliminate shadow IT, automate governance, and drive 10–30% savings on your SaaS spend—while simplifying audits, renewals, and access controls. Whether it’s discovering hidden apps, enforcing role-based access, or right-sizing contracts, CloudEagle transforms reactive SaaS operations into a proactive, automated process.
Key Features
SaaS Discovery & License Optimization

CloudEagle.ai gives you 100% visibility into your entire SaaS stack—including shadow IT and employee-purchased AI tools. It connects to 500+ systems to uncover usage patterns, inactive licenses, overlapping tools, and departmental spend. With real-time insights, teams can reclaim unused licenses, consolidate redundant tools, and confidently optimize software investments.
Vendor & Renewal Management

With CloudEagle.ai, every vendor, contract, and renewal is tracked in a centralized AI-powered repository. Teams get smart renewal alerts, vendor performance scorecards, price benchmarking insights, and approval workflows to avoid last-minute scrambling or overpaying. Our automated workflows eliminate manual follow-ups and missed deadlines—cutting renewal cycle times by 80%.
Secure Access & Zero-Touch Governance
Say goodbye to slow, error-prone provisioning and excessive access privileges. CloudEagle.ai automates onboarding, deprovisioning, and policy-based access controls—even for apps outside your IDP. Role-based rules, time-bound access, and audit-ready logs ensure the right people have the right access at the right time.
Continuous, AI-Powered Access Reviews
No more quarterly scramble. CloudEagle automates continuous, risk-based access reviews across your SaaS and AI landscape. It flags privilege creep, inactive users, and role mismatches—enabling you to review, revoke, or remediate access directly from the platform. SOC2, ISO 27001, and GDPR compliance becomes a proactive, always-on process.
Audit-Ready Compliance & Reports

CloudEagle accelerates audit prep with one-click exports of access logs, review histories, and user-role mappings. Integrated with HRIS, ITSM, and SSO systems, it provides complete traceability for every app and action. IT and security leaders can pass audits faster, with less effort and greater confidence in their controls.
Pros:
- Works even for apps not behind Okta or other IDPs
- Tracks feature-level usage (not just logins) for deeper license optimization
- Self-service employee app catalog to reduce IT ticket load
- AI-extracted metadata from contracts (e.g., renewal dates, SKUs, notice periods)
- Enforces just-in-time and time-based access (great for contractors/temp workers)
- Supports automated workflows for app access, provisioning, and reviews
- Consolidates contracts, usage, and spend in one dashboard
- Custom connector development available for edge apps
Why CloudEagle is a Top Alternative to ManageEngine
While ManageEngine focuses primarily on infrastructure monitoring, CloudEagle goes further by bridging the gap between SaaS, AI tools, and IT assets. It eliminates blind spots with 500+ direct integrations and AI-driven insights, helping CIOs and CISOs:
- Cut software costs through license optimization and vendor benchmarking.
- Prevent shadow IT and insider threats with automated discovery and governance.
- Stay continuously compliant with audit-ready reporting and JIT access enforcement.
With faster onboarding (30 minutes vs. weeks) and AI-driven automation, CloudEagle delivers savings, visibility, and governance from day one.
Pricing:
Pricing is tiered per employee and tailored based on app count, usage, and selected modules. CloudEagle serves companies with 50+ SaaS apps and $500K+ spend. Shadow IT and AI detection are included at no extra cost. Most customers see 10–30% savings in year one. Quotes are provided via demo, no freemium version available.
2. GroWrk

GroWrk is a modern IT asset management and remote device provisioning platform designed for distributed teams.
Features:
- Automated device procurement and shipping for global teams
- Centralized inventory for laptops, monitors, and accessories
- Secure offboarding workflows to reclaim devices
Best for: Organizations with remote or hybrid teams that need global device management.
Pros:
- Excellent for distributed workforce hardware management
- Simplifies employee onboarding/offboarding logistics
- Offers leasing options for hardware procurement
Cons:
- Limited SaaS license management capabilities
- Focused mainly on devices, not a full IT management suite
Pricing:
3. SolarWinds

SolarWinds is known for its deep network monitoring and infrastructure management tools, making it ideal for enterprises with complex IT landscapes.
Features:
- Real-time network performance monitoring
- Automated alerts and troubleshooting workflows
- Strong database and server management
Best for: Large enterprises prioritizing network uptime and infrastructure visibility.
Pros:
- Scales well for enterprises with hybrid infrastructure
- Strong monitoring dashboards and analytics
- Large user community for support
Cons:
- SaaS discovery and license optimization are limited
- Interface can feel outdated compared to newer SaaS-first platforms
4. IBM Maximo

IBM Maximo is an enterprise asset management (EAM) solution used by industries like manufacturing, utilities, and transportation.
Features:
- Predictive maintenance powered by AI and IoT
- Asset lifecycle management and work order automation
- Industry-specific compliance modules
Best for: Enterprises in asset-heavy industries needing predictive maintenance and compliance.
Pros:
- Powerful AI-driven maintenance and analytics
- Highly customizable for industry-specific needs
- Strong integration with IoT and IBM ecosystem
Cons:
- Complexity can make implementation lengthy
- Higher cost compared to mid-market alternatives
5. ServiceNow

ServiceNow is a leading IT service management (ITSM) platform that helps enterprises streamline workflows across IT, HR, and security.
Features:
- ITSM workflows with incident, problem, and change management
- AI-driven virtual agents for employee self-service
- App engine for custom workflow development
Best for: Large enterprises seeking enterprise-wide workflow automation beyond IT.
Pros:
- Highly scalable and enterprise-ready
- Strong ecosystem with integrations across departments
- Proven leader in ITSM with global recognition
Cons:
- Expensive licensing and implementation
- Steep learning curve for new users
6. BMC Helix

BMC Helix is an AI-driven ITSM and IT operations management platform designed for cloud-native enterprises.
Features:
- AI-powered incident detection and remediation
- Cloud-native ITSM platform with predictive analytics
- Strong integration with DevOps pipelines
Best for: Enterprises needing cloud-native IT operations with AI automation.
Pros:
- Strong AI/ML-driven operations insights
- Flexible deployment (cloud, hybrid, on-prem)
- Modern UI compared to legacy ITSM tools
Cons:
- Can be expensive for mid-sized businesses
- Complexity requires skilled IT teams for setup
7. Alloy Software

Alloy Software focuses on IT service and asset management for mid-sized organizations.
Features:
- IT service desk with ticketing and SLA tracking
- Asset discovery and lifecycle management
- Knowledge base and self-service portal
Best for: Mid-market companies seeking affordable IT service and asset management.
Pros:
- Cost-effective compared to enterprise solutions
- Easy-to-use interface for IT teams
- Strong focus on IT service desk workflows
Cons:
- Limited advanced automation compared to ServiceNow
- Smaller ecosystem of integrations
8. Asset Panda

Asset Panda is a flexible asset tracking platform that helps businesses manage IT and non-IT assets.
Features:
- Mobile-first asset tracking with barcode scanning
- Customizable fields and workflows
- Asset lifecycle reporting and depreciation tracking
Best for: Organizations needing asset tracking across IT and physical inventory.
Pros:
- Highly customizable workflows
- Mobile app makes tracking easy for field teams
- Affordable pricing for SMBs
Cons:
- Not a full ITSM or SaaS management solution
- Reporting can be basic compared to larger platforms
9. UpKeep

UpKeep is a mobile-first maintenance and asset management solution popular in manufacturing and facilities management.
Features:
- Work order management and preventive maintenance scheduling
- Asset tracking with QR codes and mobile access
- Inventory and spare parts management
Best for: Companies in manufacturing, facilities, or maintenance-heavy industries.
Pros:
- Easy-to-use mobile-first interface
- Great for field technicians and maintenance teams
- Affordable and scalable for SMBs and enterprises
Cons:
- Not focused on SaaS or IT service management
- Limited advanced reporting compared to enterprise tools
10. Setyl

Setyl is a SaaS management and asset tracking platform that helps organizations manage apps, vendors, and employees.
Features:
- SaaS license tracking and spend analysis
- Employee app assignments and offboarding workflows
- Contract and renewal management
Best for: SMBs and mid-market businesses looking for simple SaaS license and vendor management.
Pros:
- User-friendly and quick to deploy
- Strong focus on SaaS license tracking
- Helps manage both SaaS and hardware assets
Cons:
- Limited features for large enterprises
- Reporting and analytics are not as deep as competitors
How to Choose the Right IT Management Platform
With so many alternatives, how do you decide?
Match Features with Business Use Case
If SaaS sprawl is your main challenge, pick a solution with strong SaaS management. If network uptime is critical, go for network-focused tools like SolarWinds.
Consider User Experience and Integration Capabilities
Adoption depends on ease of use. Platforms like CloudEagle and ServiceNow prioritize modern UI and seamless integration with tools like Slack, Microsoft 365, and Google Workspace.
Assess Cost, Support, and Customization Options
Evaluate TCO (total cost of ownership), vendor support responsiveness, and ability to customize workflows.
While most ManageEngine competitors focus only on IT, CloudEagle goes beyond with unified reporting and insights. Finance teams can easily track spend, IT gets a clear view of usage, and procurement can assess vendor performance. Custom dashboards and one-click audit reports save hours of manual work and make compliance effortless.
The Catalog is another game-changer. Instead of waiting on IT tickets, employees can request apps directly. Approvals happen through automated workflows, so access is fast, secure, and compliant. This keeps employees productive without sacrificing governance.
A Quick Walkthrough of CloudEagle's Integration Library
CloudEagle also shines with its integration ecosystem, connecting smoothly with HR systems, SSO, finance tools, and ticketing apps. By bringing these systems together, it creates a single source of truth and eliminates silos across departments. Its key benefits include:
- Cost optimization with AI insights – Benchmarks vendor pricing against market standards, identifies overlapping tools like Zoom vs. Teams, and provides negotiation tips to cut waste and drive smarter renewals.
- Built-in compliance and security – SOC 2, GDPR, and HIPAA-ready workflows enforce policies automatically and collect audit evidence without manual effort, keeping teams audit-ready at all times.
- Cross-functional collaboration – Unites IT, finance, and procurement in one system with shared visibility into renewals, budgets, and usage insights, improving accountability and decision-making.
And because it’s built for scale, CloudEagle is future-ready. Whether managing a few apps or hundreds, its AI roadmap - predictive spend forecasting, automated risk scoring, and smarter contract management - ensures it grows with your business needs.
Final Thoughts: Moving Beyond ManageEngine in 2025
ManageEngine remains a solid platform, but it wasn’t built for the SaaS-first era. Enterprises need tools that can manage not just infrastructure, but SaaS, vendors, and security risks holistically.
If you’re evaluating ManageEngine alternatives, CloudEagle offers a future-proof approach to IT operations, SaaS optimization, and vendor management, all in one place.
Book a free demo today to see how CloudEagle can help your IT team scale with confidence.
Frequently Asked Questions
1. What is the alternative to ManageEngine patch manager?
Alternatives include CloudEagle, SolarWinds, and IBM Maximo, which provide patch management along with broader IT asset and SaaS controls.
2. What kind of software is ManageEngine?
ManageEngine is an IT management software suite covering ITSM, network monitoring, patching, and endpoint management.
3. Why are companies exploring ManageEngine alternatives?
Organizations seek ManageEngine alternatives for better SaaS visibility, automation, and compliance. Competitors like CloudEagle and ServiceNow unify IT, vendor, and SaaS management, offering modern solutions.
4. Which is the best alternative to ManageEngine for SaaS management?
CloudEagle is a top ManageEngine alternative for SaaS management. It offers SaaS discovery, license optimization, and vendor management in one platform—features missing in traditional ManageEngine tools.
5. How do ManageEngine competitors differ from each other?
ManageEngine competitors vary by focus. SolarWinds excels in network monitoring, ServiceNow in ITSM, GroWrk in device management, and CloudEagle in SaaS + vendor + IT governance. Choose based on your IT needs.
6. Is it difficult to switch from ManageEngine to an alternative?
No. Most ManageEngine alternatives provide migration support and integrations. CloudEagle, for example, offers 500+ pre-built integrations and 30-minute onboarding, making transitions seamless.