WatchGuard Transforms SaaS Management with CloudEagle.ai: License Optimization and Full Visibility

“We faced significant challenges managing our SaaS licenses as the existing license process was manual, spreadsheet-based, time-consuming, and prone to errors. With CloudEagle.ai’s centralized visibility and optimization features, we reclaimed unused licenses and gained real-time insights, drastically reducing costs and strengthening our security posture.”

- Henry Zheng, IT & Security Officer, WatchGuard

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20%

Reduction on SaaS spend

1830 hrs/yr

Saved in SaaS management

1180 hrs/yr

Saved in renewals

Challenge

The manual license tracking process was slow and error-prone, making it hard to identify unused licenses and control costs.
Lack of visibility also led to compliance and security risks from unmanaged app access.

Solution

CloudEagle.ai gave WatchGuard complete visibility into its SaaS ecosystem through 500+ integrations.
The platform automated license tracking, identified unused licenses, and reclaimed them using optimization workflows.

Result

WatchGuard cut wasted SaaS licenses by 40%, saving significant costs.
IT teams spent less time on manual tracking and audits, gaining improved license governance for stronger compliance and better SaaS control.

Challenge

As our SaaS adoption rapidly expanded, managing an increasing number of licenses became a major challenge. We lacked a centralized system to track who was using what licenses and how effectively they were being utilized. Without visibility, we had to rely on manual, time-consuming license management processes, which drained IT resources and led to inefficiencies.

This manual approach caused us to waste budget on underused or unused licenses, and reclaiming them was slow, error-prone, and inconsistent. Automation was non-existent, and we were constantly playing catch-up.

Moreover, the uncontrolled license assignments introduced security risks and compliance issues. Enforcing proper access controls and ensuring we met regulatory requirements became increasingly difficult, leaving us exposed to potential vulnerabilities. Ultimately, managing SaaS licenses manually was not only increasing our costs but also jeopardizing our security posture.

Solution

CloudEagle.ai automated Rec Room’s employee offboarding process, ensuring immediate revocation of app access and eliminating the risk of unauthorized access to sensitive data.
The zero-touch offboarding process triggered automatic deprovisioning workflows across all connected apps, reducing errors and improving operational efficiency.
HRIS integration enabled real-time detection of employee departures, triggering offboarding processes instantly and minimizing compliance gaps.
License harvesting automatically identifies and reclaims licenses from departed employees, reducing SaaS waste and enabling license reassignment to optimize costs.

Why CloudEagle.ai?

Rec Room evaluated several solutions but chose CloudEagle.ai for the following reasons:

Automatically revoked app access for departing employees to boost security.
Real-time HRIS integration triggered instant deprovisioning across apps.
Reclaimed and reassigned unused licenses to cut waste and reduce costs.
Fully automated offboarding ensured compliance and closed security gaps.

Impact

“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”

40%+ SaaS License Cost Reduction

Reclaimed idle licenses, cutting unnecessary spend.
Optimized license allocation aligned with actual use.
Improved budget control across SaaS assets.

‍Time Savings in License Management

Automated reconciliation reduced manual efforts, saving the IT team significant time.
Simplified audit preparation with data-driven reports.
IT team can focus on strategic tasks instead of blocked by routine tasks.

Enhanced Security and Governance

AI-driven controls optimize license allocation based on real-time usage, reducing waste and boosting efficiency.
Proactive monitoring detects and resolves security risks before they escalate.
Improved trust through transparent, audit-ready data.