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WatchGuard Transforms SaaS Management with CloudEagle.ai: License Optimization and Full Visibility

“We faced significant challenges managing our SaaS licenses as the existing license process was manual, spreadsheet-based, time-consuming, and prone to errors. With CloudEagle.ai’s centralized visibility and optimization features, we reclaimed unused licenses and gained real-time insights, drastically reducing costs and strengthening our security posture.”

- Henry Zheng, IT & Security Officer, WatchGuard

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Problems
Challenge
  • The manual license tracking process was slow and error-prone, making it hard to identify unused licenses and control costs.
  • Lack of visibility also led to compliance and security risks from unmanaged app access.
Solutions
Solution
  • CloudEagle.ai gave WatchGuard complete visibility into its SaaS ecosystem through 500+ integrations.
  • The platform automated license tracking, identified unused licenses, and reclaimed them using optimization workflows.
Profit
Result
  • WatchGuard cut wasted SaaS licenses by 40%, saving significant costs.
  • IT teams spent less time on manual tracking and audits, gaining improved license governance for stronger compliance and better SaaS control.

Challenge

As our SaaS adoption rapidly expanded, managing an increasing number of licenses became a major challenge. We lacked a centralized system to track who was using what licenses and how effectively they were being utilized. Without visibility, we had to rely on manual, time-consuming license management processes, which drained IT resources and led to inefficiencies.

This manual approach caused us to waste budget on underused or unused licenses, and reclaiming them was slow, error-prone, and inconsistent. Automation was non-existent, and we were constantly playing catch-up.

Moreover, the uncontrolled license assignments introduced security risks and compliance issues. Enforcing proper access controls and ensuring we met regulatory requirements became increasingly difficult, leaving us exposed to potential vulnerabilities. Ultimately, managing SaaS licenses manually was not only increasing our costs but also jeopardizing our security posture.

Solution
  • CloudEagle.ai unified all SaaS license data into a single platform, giving IT teams complete visibility into usage and costs across vendors.
  • The platform automatically identified inactive and underused licenses, reclaiming and reallocating them to optimize utilization and reduce waste.
  • Real-time insights into license assignments ensured efficient allocation, helping teams make data-driven decisions for cost optimization.
  • CloudEagle.ai also maintained governance and compliance by tracking usage patterns and generating audit-ready reports for full transparency.
Why CloudEagle.ai?

WatchGuard evaluated several solutions but chose CloudEagle.ai for the following reasons:

  • Offered a single platform to track SaaS usage and costs for better visibility and control.
  • Real-time monitoring helped manage active users and ensure compliance.
  • Automated workflows reclaimed unused licenses to reduce waste and cut costs.
  • Provided audit-ready reports and detailed analytics to enhance compliance and governance.
Impact
“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”

40%+ SaaS License Cost Reduction

  • Reclaimed idle licenses, cutting unnecessary spend.
  • Optimized license allocation aligned with actual use.
  • Improved budget control across SaaS assets.

Time Savings in License Management

  • Automated reconciliation reduced manual efforts, saving the IT team significant time.
  • Simplified audit preparation with data-driven reports.
  • IT team can focus on strategic tasks instead of blocked by routine tasks.

Enhanced Security and Governance

  • AI-driven controls optimize license allocation based on real-time usage, reducing waste and boosting efficiency.
  • Proactive monitoring detects and resolves security risks before they escalate.
  • Improved trust through transparent, audit-ready data.

The Transformation

Before CloudEagle
Manual, spreadsheet-based license tracking.
Slow, error-prone license reclamation.
Limited real-time visibility into SaaS usage.
Compliance and security gaps.
Reactive IT management with manual tasks.
After CloudEagle
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Centralized license visibility on one platform.
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Automated license optimization and reclamation.
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Real-time insights into license usage and allocation.
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Enforced policies and audit-ready compliance.
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Proactive IT management with automated workflows.

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