As our SaaS adoption rapidly expanded, managing an increasing number of licenses became a major challenge. We lacked a centralized system to track who was using what licenses and how effectively they were being utilized. Without visibility, we had to rely on manual, time-consuming license management processes, which drained IT resources and led to inefficiencies.
This manual approach caused us to waste budget on underused or unused licenses, and reclaiming them was slow, error-prone, and inconsistent. Automation was non-existent, and we were constantly playing catch-up.
Moreover, the uncontrolled license assignments introduced security risks and compliance issues. Enforcing proper access controls and ensuring we met regulatory requirements became increasingly difficult, leaving us exposed to potential vulnerabilities. Ultimately, managing SaaS licenses manually was not only increasing our costs but also jeopardizing our security posture.