- RingCentral lacked a centralized view of its SaaS stack, making it difficult to track usage and identify redundant applications.
- The manual process of analyzing app data was time-consuming for IT teams and led to inefficiencies in SaaS management.
CloudEagle.ai Saves RingCentral $250K by Consolidating Duplicate Apps
We didn't have centralized visibility to identify apps with overlapping functionalities. CloudEagle provided a comprehensive view of our SaaS portfolio. The tool enabled us to track and identify duplicate apps, pinpoint users with access to these duplicates, eliminate unoptimized SaaS licenses, and save significant resources.
- Eric Silver, AVP, Head of Procurement, RingCentral
20%
Reduction on SaaS spend
1830 hrs/yr
Saved in SaaS management
1180 hrs/yr
Saved in renewals
$250k
Saved by App Consolidation
30 mins
For CloudEagle Onboarding
1562hrs/yr
saved in SaaS management
Challenge
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Solution
- RingCentral implemented CloudEagle.ai, completing onboarding in just 30 minutes and integrating with over 500 internal systems.
- The platform provided full SaaS visibility, detailed feature-level insights, and automated detection of duplicate or unsanctioned apps.
Result
- RingCentral eliminated redundant and overlapping applications, streamlining its SaaS ecosystem.
- By preventing shadow IT and consolidating tools, the company saved $200K and improved overall operational efficiency.
Challenge
Our IT team struggled to efficiently track all SaaS apps across the organization, relying on time-consuming and error-prone spreadsheets. We had little visibility into shadow IT or unsanctioned apps being used by employees, increasing security and compliance risks.
Much of the IT team’s time went into finding duplicate apps and redundancies, leaving little room for core, strategic work. Without automation, identifying underutilized licenses and optimizing SaaS usage became a slow and challenging process.
Solution
- CloudEagle.ai was set up in just 30 minutes, integrating seamlessly with RingCentral’s systems and giving full visibility into all SaaS apps, both sanctioned and unsanctioned.
- The platform analyzed duplicate and overlapping apps, helping RingCentral decide which ones to keep, retire, or consolidate for better efficiency.
- Shadow IT alerts notified the IT team whenever unsanctioned tools were detected, allowing quick action to prevent security risks.
- With improved control and early alerts, RingCentral strengthened governance and eliminated unauthorized applications.
Why CloudEagle.ai?
RingCentral evaluated several solutions but chose CloudEagle.ai for three key reasons:
- Gained instant visibility into their full SaaS stack and spending within 30 minutes.
- Usage analytics helped consolidate overlapping tools and reduce SaaS clutter.
- Automated Shadow IT alerts detected and blocked unauthorized apps for better security.
- App consolidation and license optimization saved $250K annually and boosted efficiency.
Impact
“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”
Eliminating Duplicate Apps
- CloudEagle.ai helped RingCentral identify and consolidate duplicate SaaS apps, streamlining the tech stack.
- The IT team eliminated shadow IT and optimized app usage for improved efficiency.
- Comprehensive visibility enabled RingCentral to ensure only necessary apps were in use.
Time Saved and Productivity Increased
- Switching from spreadsheets to CloudEagle.ai simplified data analysis and usage tracking.
- The tool provided a unified view of the SaaS stack, making it easier to identify and eliminate overlapping functionalities.
- The IT team saved time and focused on more strategic tasks, boosting productivity.
Cost Savings
- By consolidating apps, RingCentral saved $200K in unnecessary software costs.
- CloudEagle.ai enabled smarter decision-making, helping RingCentral avoid overpaying for redundant applications.
- The platform continues to prevent duplicate applications, ensuring long-term savings and efficient resource allocation.
The Transformation
Before CloudEagle
No centralized view of the SaaS portfolio, making it hard to identify duplicate and unsanctioned apps.
IT teams relied on spreadsheets and manual analysis, leading to inefficiencies and errors.
Lacked tools to detect and consolidate apps with overlapping functionalities.
No proactive alerts for unsanctioned applications, leading to security risks.
Continued spending on redundant and duplicate licenses.
After CloudEagle
Full visibility into SaaS stack within 30 minutes of onboarding, enabling identification of duplicates and shadow IT.
Automated tracking and insights simplified management, eliminating manual processes.
Efficiently consolidated duplicate apps and revoked unnecessary access, reducing redundancies.
Real-time Shadow IT alerts enabled early detection and prevention of unauthorized apps.
Saved $250K through app consolidation and optimized license management, while saving 1562 hours annually.
