How Remediant Streamlined User Provisioning & Deprovisioning and saved hundreds of hours managing SaaS apps

“We are relieved that we no longer have to access each application to grant and revoke access. CloudEagle's provisioning module saved us hundreds of hours every month and helped us focus on more strategic tasks.”

- Alice Park, Executive Assistant, Remediant

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169 hrs/yr

Saved on offboarding

464 hrs/yr

Saved on onboarding

30 mins

For CloudEagle onboarding
Problems
Challenge

Remediant's IT team struggled with manual user provisioning and deprovisioning for multiple SaaS applications, leading to time-consuming and tedious tasks. Their spreadsheet-based access policies became outdated and inefficient, impacting productivity.

Solutions
Solution

Remediant leveraged CloudEagle to automate employee onboarding and offboarding. After integrations, CloudEagle provided complete visibility into Remediant's user module. This centralization made user access management, provisioning, and de-provisioning effortless.

Profit
Result

Remediant optimized employee onboarding and offboarding with CloudEagle. The platform's deprovisioning and auto-provisioning features streamlined app access management. This efficiency saved significant time and allowed the team to focus on strategic tasks.

Key Highlights:

  • Alice Park had to log in to each application to grant and revoke app access.
  • Auto-provisioning rules and recommended apps streamlined onboarding.
  • Deprovisioning became effortless with CloudEagle's workflows.

Challenge

Remediant’s IT team faced challenges in provisioning and deprovisioning users for SaaS applications. Their IT team did not have enough bandwidth to manage users and their access to each application.

“Whenever an employee left, I had to log in to each application to de-provision them manually,” says Alice Park.

The repetitive tasks of logging into each application to grant and revoke user access was tedious and time-consuming, hindering their productivity.

Remediant used to manage role and department specific app access policies over spreadsheets which quickly became obsolete.

Solution 

Remediant uses CloudEagle to automate employee onboarding and offboarding.

Our platform integrated with their SSO, finance, and HRIS systems to get complete visibility into their entire SaaS ecosystem.

CloudEagle discovered all their SaaS applications and user access for each application. The HRIS integrations enabled our platform to detect new employees leaving or joining the company.

“CloudEagle integrations enabled us to see the users provisioned to each application on a single dashboard.”

- Alice Park

CloudEagle organized all the users and their access to each application in one place, making it easy to provision and de-provision users very easily.

Solution
The Impact

Result

De-provisioning: Remediant's team no longer logs into each application to revoke user access whenever an employee leaves the company. Instead, they now use CloudEagle's user module to deprovision users in a single click. Using CloudEagle, our customer saved 169 hours per year they spent on offboarding.

Auto-Provisioning: CloudEagle recommends which apps a new employee needs to have access to. Remediant’s IT team set up auto-provisioning rules for new employees. They were automatically granted access to certain apps based on their roles and departments.  

This auto-provisioning, combined with our recommended app capabilities, made app provisioning effortless for Alice Park and the IT team and saved 464 hours per year they usually spent on onboarding.

With a small team, managing user access to each application was a cumbersome task for Remediant.

But CloudEagle simplified the process with its provisioning and de-provisioning modules. Now they’re able to onboard and offboard employees without any hassles in minutes rather than hours

Automate repetitive SaaS management tasks, get 100% visibility, optimize your applications and save on SaaS spend with CloudEagle.

“I’m a big fan of CloudEagle, and I strongly recommend CloudEagle to r any team looking to get visibility into their SaaS applications, provision users, and financial spend data.”

Alice Park, Executive Assistant, Remediant

Remediant

Remediant is an IT security company that offers privileged-access management software and services. It is also the only preventive lateral movement solution to help customers achieve Zero Standing Privilege. 

It helps businesses protect their accounts and other valuable data from hackers by detecting vulnerabilities beforehand. 

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