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How Remediant Streamlined User Provisioning & Deprovisioning and Saved Hundreds of Hours Managing SaaS Apps?

“We are relieved that we no longer have to access each application to grant and revoke access. CloudEagle's provisioning module saved us hundreds of hours every month and helped us focus on more strategic tasks.”

- Alice Park, IT Ops Manager, Remediant

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20%
Reduction on SaaS spend
1830 hrs/yr
Saved in SaaS management
1180 hrs/yr
Saved in renewals

1690 hrs/yr

Saved on offboarding

1470 hrs/yr

Saved on onboarding

30 mins

For CloudEagle onboarding
Problems
Challenge
  • Remediant’s IT team spent too much time manually provisioning and deprovisioning users across multiple SaaS apps.
  • Their spreadsheet-based policies were outdated, inefficient, and slowing down productivity.
Solutions
Solution
  • CloudEagle.ai automated onboarding and offboarding with integrations to SSO, finance, and HRIS systems.
  • Centralized dashboards gave full visibility and simplified user access management.
Profit
Result
  • Remediant streamlined app access management, saving hundreds of hours annually.
  • The team could focus on higher-value tasks thanks to easy provisioning and deprovisioning.

Challenge

Our IT team faced major challenges managing user provisioning and deprovisioning across multiple SaaS apps. With limited time and resources, manually adding or removing users slowed productivity and increased the risk of errors. Tracking everything in spreadsheets made role-based access management even more inefficient and outdated.

We needed an automated solution to handle user access seamlessly. Automating provisioning and deprovisioning would save time, reduce human error, and ensure that only the right people had access to the right apps at all times.

Solution
  • CloudEagle.ai provided Heath Ceramics with a single dashboard to track vendor spending, discover new apps, and spot underused software, giving them better control over their SaaS environment.
  • The platform centralized all contracts and invoices, making admin tasks simpler. Its AI-powered research tool also suggested cheaper alternatives, helping improve vendor management.
  • Using CloudEagle.ai’s insights, Heath Ceramics switched to a more cost-effective VOIP provider, saving $261,500.
  • CloudEagle.ai continues supporting Heath Ceramics by driving ongoing savings in time and cost through smarter buying and efficient SaaS management.
Why CloudEagle.ai?

Remediant evaluated several solutions but chose CloudEagl for three key reasons:

  • CloudEagle.ai seamlessly integrated with SSO, HRIS, and finance systems, helping Remediant automate onboarding and offboarding for faster, more accurate user management.
  • It gave full visibility into all SaaS apps used by Remediant, tracking user access throughout their ecosystem to ensure no app was overlooked.
  • CloudEagle.ai’s centralized platform organizes users and their app access, allowing quick and easy provisioning and deprovisioning with little manual work.
  • By automating user access management, CloudEagle.ai helped Remediant reduce admin work and errors, improving efficiency and accuracy across the organization.
Impact
“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”

Automated Deprovisioning

  • Remediant's IT team now uses CloudEagle.ai’s user module to deprovision users with a single click, eliminating the need to manually revoke access across multiple applications.
  • This automation saved Remediant 1,690 hours annually on offboarding tasks.
  • The streamlined deprovisioning process ensures that access is immediately revoked when employees leave, enhancing security.

Automated Provisioning

  • CloudEagle.ai automatically recommends which apps new employees need based on their roles and departments.
  • Remediant set up auto-provisioning rules, ensuring that new hires are instantly granted access to the right apps without manual intervention.
  • This process saved 1,470 hours annually, making onboarding faster and more efficient.

Time Saved Through Automation

  • CloudEagle.ai automated both onboarding and offboarding, allowing Remediant to onboard and offboard employees in minutes instead of hours.
  • The platform reduced the manual effort required for provisioning and deprovisioning, saving the IT team valuable time.
  • With less time spent on administrative tasks, Remediant’s IT team can focus on more strategic initiatives.

The Transformation

Before CloudEagle
Manual user provisioning and deprovisioning took hours for each employee.
The IT team had to log into each app individually to revoke or grant access.
Spreadsheets used for role‑based apps became outdated and error‑prone.
Heavy IT workload slowed productivity and increased risk of missed removals.
Limited visibility into access status across apps.
After CloudEagle
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Automated onboarding and offboarding with SSO, HRIS, and finance system integrations.
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One-click deprovisioning and role-based auto‑provisioning streamlined access management.
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Centralized dashboard provided full visibility into users and app access.
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Saved 1,690 hours annually in offboarding and 1,470 hours in onboarding.
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Real‑time view of user access ensured security, accuracy, and compliance.

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