- Falkonry managed vendor contracts through spreadsheets and email, with no central view of renewals or agreements.
- Missed renewal dates led to access disruptions and rushed decisions with limited negotiation leverage.
- Without a procurement team or market data, vendor research was time-consuming and pricing fairness was unclear.
How Falkonry Cut Vendor Research Time by 70% and Saved $1.5M+ with Smarter Procurement?
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Managing multiple vendors using spreadsheets posed challenges; tracking renewals, researching vendors, and staying on top of SaaS spending was more work than it should have been. CloudEagle centralized everything in one place and gave us the data we needed to make smarter procurement decisions.
-Pratibha Mehta, Head of Operations, Falkonry
$1.5M
saved in vendor negotiation & procurement
1,350 hrs/yr
saved on renewal management
70%
reduction in vendor research time
$1.5M
saved in vendor negotiation & procurement
1,350 hrs/yr
saved on renewal management
70%
reduction in vendor research time
Challenge
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Solution
- CloudEagle.ai centralized vendor and app data into a single dashboard with renewal workflows triggering 90 days in advance.
- Price benchmarking and buying guides provided market pricing data and vendor recommendations, reducing research time.
- Assisted Buying connected Falkonry with procurement experts for negotiation support without adding headcount.
Result
- Falkonry stopped missing renewals and went into every negotiation with market pricing data.
- Vendor research time dropped by 70%, saving 1,650 hours annually.
- Improved negotiations and avoided auto-renewals resulted in $400K in savings.
Challenge
Falkonry managed SaaS vendors through spreadsheets and email. As vendor count grew, renewals were missed, auto-renewals triggered without review, and access to tools was occasionally disrupted.
Vendor research added to the pressure. Evaluating new tools or comparing pricing required starting from scratch each time, with no reliable way to validate vendor quotes.
Without a dedicated procurement team, both challenges fell on operations, with no capacity to build expertise or replace manual processes.
Solution
- CloudEagle.ai gave Falkonry a centralized dashboard for every vendor contract, renewal date, and spend line across the portfolio.
- 500+ integrations pulled existing vendor data automatically, giving Falkonry immediate visibility across the entire portfolio.
- Triggered renewal workflows 90 days in advance with escalating alerts via email and Slack.
- Provided market pricing data and vendor recommendations to reduce research time.
- Connected Falkonry with procurement experts and coordinated stakeholders through workflows
Why CloudEagle.ai?
Falkonry evaluated several solutions and chose CloudEagle.ai for these reasons:
- Combines renewal management and procurement in one platform
- Provides pricing benchmarks based on real market data, not vendor claims
- Offers expert negotiation support without needing a dedicated procurement team
- Aligns renewal decisions with budgets and stakeholder workflows
- Enables fast onboarding with immediate visibility through integrations
Impact
Renewals Managed Ahead of Every Deadline
- Renewal Workflows sent escalating reminders 90 days before each contract date and kept notifying the right stakeholders until a decision was confirmed.
- Falkonry had time to review usage, assess whether each contract still made sense, and come to the negotiation table prepared rather than reacting to a deadline that had already passed.
- Renewal management time fell enough to save 1,350 hours per year, with no further missed renewals or unplanned access disruptions.
Vendor Research Cut From Days to Hours
- Price Benchmarking & Buying Guides gave the operations team real market pricing and vendor alternatives for any tool under evaluation, without starting from a blank search.
- The vendor recommendation engine drew on 10 million-plus user reviews to surface options matched to Falkonry's requirements and budget.
- Vendor research time fell by 70%, saving 1,650 hours per year and giving the team the data to negotiate from knowledge rather than guesswork
$400K Saved Through Better Negotiations
- Assisted Buying gave Falkonry access to CloudEagle procurement experts for vendor negotiations, providing dedicated buying support the team had not had before.
- Going into renewals with market pricing data, competitor alternatives, and negotiation expertise changed what was possible in every contract conversation.
- Better-negotiated contracts, avoided auto-renewals, and Assisted Buying outcomes added up to $1.5M+ in total savings across the SaaS portfolio.
The Transformation
Before CloudEagle
Vendor contracts and renewals tracked in spreadsheets and email, leading to missed dates and auto-renewals.
No access to market pricing data, so vendor negotiations started from the vendor's opening number.
Vendor research consumed days of manual work per evaluation with no recommendation engine or review data to speed it up.
No dedicated procurement function and no capacity to build one within the existing operations team.
Access disruptions when missed renewals caused tools to go offline unexpectedly.
After CloudEagle
All vendor data in one dashboard, with Renewal Workflows sending 90-day advance alerts that escalate until each decision is confirmed.
Price Benchmarking delivering real market pricing and vendor alternatives for every renewal and new purchase decision.
Vendor research time down 70%, saving 1,650 hours per year through the recommendation engine and benchmarking data.
Assisted Buying giving Falkonry dedicated procurement expert support for negotiations without adding headcount.
$400K saved through better-negotiated contracts, avoided auto-renewals, and Assisted Buying outcomes.
