- ICEYE grew from 250+ to 400+ employees in a year, with SaaS tools onboarded across departments faster than the IT and finance teams could manage renewals and negotiations.
- IT and finance lacked bandwidth to track renewals and negotiate each vendor contract individually.
- Security requirements demanded a non-intrusive procurement solution without deep internal system access.
How ICEYE Got 5x ROI by Handing Vendor Negotiations to CloudEagle.ai's Buying Team
"As our SaaS portfolio expanded alongside rapid company growth, managing every renewal and vendor negotiation internally became less practical. CloudEagle.ai brought usage insights, market benchmarks, and an expert buying team that handled negotiations on our behalf, delivering 5x ROI and doubling our expected savings within two months."
- Michal Lipinski, Director of IT & Security, ICEYE
5x
ROI on CloudEagle.ai's negotiation service
2x
savings in under two months
90
day renewal for strategic negotiations
5x
ROI on CloudEagle.ai's negotiation service
2x
savings in under two months
90
day renewal for strategic negotiations
Challenge
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Solution
- CloudEagle.ai gave immediate visibility into contracts, renewals, and application usage across the portfolio.
- Assisted Buying engaged CloudEagle.ai’s procurement experts to negotiate directly with vendors on ICEYE’s behalf.
- Renewal Workflows triggered ninety days before contract deadlines, creating stronger negotiation lead time.
Result
- ICEYE’s IT and finance teams were freed from day-to-day vendor negotiation responsibilities.
- CloudEagle.ai delivered savings that doubled ICEYE’s initial expectations within the first two months.
- The engagement produced 5x ROI and established a repeatable model for future renewals.
Challenge
ICEYE grew from 250+ employees to more than 400 within a year, bringing rapid expansion in software purchases, vendor relationships, and renewal complexity. The SaaS portfolio scaled faster than internal procurement capacity.
At the same time, ICEYE’s security posture required a non-intrusive solution that could manage vendor negotiations without requiring deep access to sensitive internal systems or introducing new operational risk.
Solution
- Assisted Buying placed CloudEagle.ai’s procurement experts directly into vendor negotiations on ICEYE’s behalf.
- Price Benchmarking identified above-market contracts and prioritized renewals with the strongest savings opportunities first.
- Renewal Workflows triggered 90 days early, giving negotiations more preparation time before deadlines approached.
- CloudEagle.ai operated within ICEYE’s security requirements without requiring deep internal systems access.
- The engagement delivered 5x ROI within the first two months, with savings doubling what ICEYE had expected.
Why CloudEagle.ai?
ICEYE evaluated several solutions and chose CloudEagle.ai for these reasons:
- CloudEagle.ai handles vendor negotiations directly, turning procurement strategy into executed savings without increasing internal workload.
- Usage analysis and pricing benchmarks strengthened every negotiation with data-backed contract positioning and leverage.
- CloudEagle.ai operated non-intrusively, meeting ICEYE’s security requirements without creating additional integration or access concerns.
- Renewal workflows created consistent ninety-day negotiation windows, improving planning and vendor conversation timing significantly.
- Ongoing buying support ensures new purchases and renewals continue generating savings as the portfolio expands.
Impact
5x ROI on the Negotiation Service
- Every dollar spent on Assisted Buying returned five dollars in negotiated software savings.
- CloudEagle.ai delivered savings that doubled ICEYE’s expected return within the first two months.
- Price Benchmarking helped prioritize negotiations where the strongest savings opportunities existed across the renewal calendar.
IT and Finance Bandwidth Returned
- Vendor negotiations moved from internal teams to CloudEagle.ai’s procurement experts for full execution support.
- IT and finance teams shifted focus toward business-critical priorities instead of contract-by-contract negotiation work.
- Internal procurement capacity expanded significantly without increasing headcount or creating new operational overhead.
Savings Delivered Within Two Months
- Immediate contract visibility allowed CloudEagle.ai to begin negotiating highest-value renewals from day one.
- 90-day renewal lead times created stronger vendor negotiation positioning and better internal planning cycles.
- ICEYE continues using CloudEagle.ai’s buying team for upcoming renewals and new software purchases.
The Transformation
Before CloudEagle
IT and finance team lacked bandwidth to track all renewals and negotiate with each vendor as the SaaS portfolio scaled.
No market benchmarking data to back up vendor negotiations, so conversations started from the vendor's pricing rather than market rates.
Renewals managed reactively, often without enough lead time to negotiate or explore alternatives.
Security requirements meant any external solution had to be non-intrusive, limiting the options available.
Procurement effort not proportional to savings: the time cost of each negotiation competed with other priorities.
After CloudEagle
Assisted Buying team handling vendor negotiations entirely on ICEYE's behalf, backed by usage data and market benchmarks.
5x ROI on the negotiation service, with savings doubling initial expectations within two months.
Renewal Workflows firing 90 days in advance, giving the buying team full lead time for every contract.
Security-compatible operation throughout: CloudEagle.ai managed vendor-facing conversations without deep internal access.
Ongoing partnership covering new purchases and upcoming renewals as the portfolio grows.
