CloudEagle.ai’s Analysis of Over 10 Million Reviews Help Falkonry Choose the Right Vendor

CloudEagle.ai's data-driven insights proved vital in our payroll vendor selection. Beyond cost considerations, their thorough vendor research exposed crucial support and product maturity concerns, influencing our decision for the better. CloudEagle was instrumental in our informed choice.

- Pratibha Mehta, Head of Operations, Falkonry

Get Free Savings Analysis

20%

Reduction on SaaS spend

1830 hrs/yr

Saved in SaaS management

1180 hrs/yr

Saved in renewals

10M

Reviews analyzed

1650 hrs/yrs

Saved in vendor research

30 mins

For CloudEagle onboarding

Challenge

The customer was considering switching payroll vendors but lacked a detailed comparison of options, including pros, cons, and peer feedback.
Without this, they couldn't confidently evaluate the risks and benefits of switching.

Solution

CloudEagle.ai analyzed 10 million reviews and case studies to compare vendors on features, support, and more.
The platform provided detailed insights that helped the customer make an informed, data-driven decision.

Result

The customer chose to stay with their current vendor, recognizing that switching risks outweighed cost savings.
They planned to revisit vendor options in the future with better information and readiness.

Challenge

We were tempted to reduce costs by planning to switch payroll vendors. This decision resonated with an industry trend where businesses increasingly seek cost-efficient solutions. However, we faced a common challenge - the absence of an in-depth vendor comparison.

Industry data reveals that this scenario is recurrent, with companies often drawn by the allure of cost savings without a holistic assessment of crucial factors, including peer reviews, customer support, and the experiences of fellow organizations with the prospective vendor.

Solution

Enabled comprehensive search and comparison of bug‑tracking tools to find the most cost‑effective fit.
Provided detailed side‑by‑side comparisons covering pricing, integrations, and vendor reliability.
Used a 10M‑review database to extract insights from users who migrated from JIRA.
Delivered real customer feedback and market data to help Aira plan a smooth, informed transition.

Why CloudEagle.ai?

Aira evaluated several solutions but chose CloudEagle.ai for three key reasons:

Simplified the search for a cost‑effective, needs‑aligned bug‑tracking solution.
Offered transparent comparisons across key metrics for smarter evaluation.
Supplied customer‑based insights from migration experiences to reduce risk.
Enabled a well‑planned transition to new software with minimal disruption.

Impact

“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”

Accurate Market Insights

CloudEagle.ai’s analysis of 10 million reviews provided key insights into vendor performance.
Revealed critical drawbacks of a lower-cost option, including support issues and product maturity.
Offered a clear picture of the vendor landscape, helping the customer make an informed decision.

Informed Decision Making

The customer evaluated the total cost of ownership, factoring in support and product issues.
CloudEagle.ai’s insights led to a decision to stay with the current vendor for the time being.
The analysis provided clarity, helping the customer avoid costly and premature changes.

Maintained Better Vendor Relationship

The customer opted to maintain a strong relationship with their current vendor.
Postponed switching to a new vendor until a more mature product and support structure was available.
Ensured continued service stability while remaining open to future changes based on vendor improvements.

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