- SaaS apps were tracked in spreadsheets with no clear view of sanctioned apps, shadow IT, or actual spend.
- Finance lacked reliable department-level spend visibility, making budgeting and cost attribution reactive.
- Duplicate and unused tools added hidden SaaS waste with no clear way to catch them at renewal.
Heath Ceramic's IT and Finance team got 100% SaaS visibility and spend data using CloudEagle.ai
"We needed a clear view of which applications were being used, what they were costing, and where shadow IT was creating hidden spend. CloudEagle.ai gave us that visibility in real time, with alerts the moment a new app or vendor appeared, helping us control spend and eliminate unnecessary SaaS waste."
- Chad Lockey, Senior IT Manager, Heath Ceramics
1,350 hrs/yr
saved in SaaS management
70%
ess time on app and spend management
Instant alerts
for every new app and vendor purchase
1,350 hrs/yr
saved in SaaS management
70%
ess time on app and spend management
Instant alerts
for every new app and vendor purchase
Challenge
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Solution
- CloudEagle.ai centralized SaaS apps, licenses, and spend data into one live dashboard.
- Direct integrations with SSO and finance systems provided real-time usage and spend visibility automatically.
- Spend and App Discovery surfaced shadow IT instantly and sent alerts when new apps appeared.
Result
- Heath Ceramics gained unified visibility across SaaS apps and spending for both IT and Finance teams.
- Duplicate, free-tier, and shadow IT apps were identified and removed, reducing unnecessary spend.
- App and spend management time dropped by 70%, saving 1,350 hours annually.
Challenge
Heath Ceramics managed SaaS apps through spreadsheets with limited visibility into sanctioned tools, shadow IT, and actual spend.
IT could not clearly identify which applications were approved, while Finance struggled to connect vendor spend to departments, owners, and business value.
Duplicate tools and free-tier sprawl quietly increased costs, while manual tracking made renewal decisions reactive instead of strategic.
As AI tools like ChatGPT, Claude, Cursor, and Gemini started appearing across teams, the same shadow IT problem was beginning to repeat with shadow AI.
Solution
- CloudEagle.ai created one dashboard for every SaaS app, license, and dollar of spend across the business.
- Spend and App Discovery surfaced active SaaS applications, including shadow IT and unsanctioned purchases.
- Spend Intelligence gave Finance department-level visibility into vendor spend and ownership.
- Application Rationalization identified duplicate and overlapping tools for smarter consolidation decisions.
- Real-time alerts notified IT immediately whenever a new application or vendor purchase appeared.
Why CloudEagle.ai?
Heath Ceramics evaluated several solutions but chose CloudEagle.ai for the following reasons:
- CloudEagle.ai gave full visibility into Heath Ceramics’ SaaS usage, licenses, and costs across vendors.
- Integration was fast and simple, connecting SSO and finance systems for unified data.
- The platform helped IT and finance cut waste and improve cost efficiency.
- Managing all SaaS apps in one place supported smarter decisions, smoother workflows, and cost savings.
Impact
Identified Shadow IT and Unsanctioned Apps
- CloudEagle.ai surfaced every application in use across Heath Ceramics, including shadow IT tools that had never been formally approved.
- Real-time inbox alerts mean Chad knows the moment a new app or vendor enters the business, not three months later at a quarterly review.
- App and spend management time dropped by 70%, saving 1,350 hours per year.
Complete Spend Visibility for Finance
- Spend Intelligence gave Finance a clean, department-level view of where every SaaS dollar was going.
- Sanctioned versus unauthorized app purchases became immediately distinguishable, supporting accurate budgeting and cost allocation.
- Reports that used to require manual stitching across spreadsheets and credit-card statements were available on demand.
Eliminating Shadow IT and Reducing Spend
- Duplicate apps and free-tier sprawl were identified and removed before renewal cycles increased unnecessary spend.
- Application Rationalization improved consolidation decisions across overlapping tools and vendors.
- The same framework now extends to shadow AI, catching unsanctioned AI tool subscriptions before they become hidden costs.
The Transformation
Before CloudEagle
SaaS apps were tracked manually in spreadsheets with limited and often outdated visibility.
IT could not differentiate between sanctioned apps and shadow IT.
Finance lacked clarity on department-level SaaS spend and vendor attribution.
Duplicate tools and free-tier sprawl quietly added cost with no one in a position to catch it.
Shadow AI subscriptions were starting to appear on credit cards with no governance model to track them.
After CloudEagle
Unified SaaS visibility for IT and Finance through a single, real-time dashboard.
Shadow IT is identified automatically through Spend and App Discovery, with inbox alerts on every new app.
Finance gained accurate, real-time spend insights down to the department level.
Duplicate and unused apps removed, reducing SaaS waste and tightening renewal decisions.
App and spend management time reduced by 70%, saving 1,350 hours per year, with the same model now extending to shadow AI.
