A fast-growing ML Operations company faced challenges with an ad-hoc purchase approval process, email-based tracking, missed renewals, and unmanageable approvals across departments.
CloudEagle's SaaS procurement workflow provided visibility and saved hundreds of hours
20%
Reduction on SaaS spend
1830 hrs/yr
Saved in SaaS management
1180 hrs/yr
Saved in renewals
30 mins
For CloudEagle onboarding
50%
Time reduction on renewals
1000 hrs/yr
Saved on procurement
Challenge
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Solution
CloudEagle’s customized automated workflow helped set up different workflows—one for purchase, renewal, and compliance review. The CloudEagle platform alerted the Finance & Operations team to duplicate applications during the intake process.
Result
CloudEagle's solution saved time and money, eliminating the need for hiring a full procurement team. It improved operational excellence and streamlined the approval process effectively.
Challenge
Challenge
The customer, a rapidly expanding ML Operations firm, grappled with an inefficient ad-hoc purchase approval system. Purchase requests were scattered across emails and spreadsheets, making it challenging for their finance team to handle 1-2 weekly renewals.
Coordinating 8-10 stakeholders across IT, security, legal, finance, and executives for approvals became unwieldy. Requestors lacked visibility, leading to approvals languishing for weeks.
Occasionally, contract renewals were missed, necessitating last-minute, frantic approvals to avoid app access issues. This cumbersome process demanded an overhaul to enhance efficiency and transparency and avoid operational disruptions.
Solution
- Automated SaaS procurement workflows for purchases, renewals, and compliance reviews to boost control and efficiency.
- Enabled employees to track approvals visually, speeding up processes and improving collaboration across departments.
- Introduced proactive alerts to flag duplicate employee-purchased apps, eliminating manual inventory checks.
- Reduced operational overhead and streamlined procurement for faster, more effective approvals.
Why CloudEagle.ai?
Heath Ceramics evaluated several solutions but chose CloudEagle.ai for three key reasons:
- Delivered structured automation that enhanced approval rigor and reduced manual oversight.
- Provided complete visibility into approval stages, improving transparency and cross‑team collaboration.
- Proactive alerts prevented duplicate purchases, saving time and resources.
- Simplified procurement operations, cutting costs, and aligning workflows with organizational needs.
Solution
CloudEagle’s customized automated workflow helped set up different workflows—one for purchase, renewal, and compliance review. The CloudEagle platform alerted the Finance & Operations team to duplicate applications during the intake process.
Impact
“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”
