Lob lacked a centralized platform for comprehensive visibility into their SaaS contracts and usage data. They relied on a pure play procurement service company, which led to time-consuming, cross-departmental data collection and manual sharing with the provider. The process was fragmented due to data being scattered across multiple systems and the need for manual coordination between departments. This made it difficult to efficiently track SaaS spend and usage.
CloudEagle.ai Enables Lob to Reduce SaaS Spend by 20% and Start Saving From Day 1
“We were using a Procurement services company without a platform, and it took us months to realize savings with lots of back-and-forth sharing of our data. With CloudEagle.ai, we didn’t have to wait too long for our first renewal to save. We just plugged in and started saving immediately.”
Barnaby Go, IT Manager, Lob
20%
Reduction on SaaS spend
1830 hrs/yr
Saved in SaaS management
1180 hrs/yr
Saved in renewals
Challenge
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Solution
With CloudEagle.ai, Lob gained full visibility into its entire SaaS stack through the platform’s 500+ connectors to track spend and usage across various applications. Within minutes of onboarding, contract and vendor data were centralized in an easy-to-use dashboard. The AI-based contract metadata extraction automated the capture of contract details, usage data, license information, renewal dates, and vendor details. This streamlined the process by removing time-consuming back-and-forth between Lob’s teams and the third-party procurement service, helping Lob quickly identify optimization opportunities.
Result
By optimizing their SaaS stack with CloudEagle.ai, Lob achieved a 20% reduction in SaaS spend. The platform’s automation of contract insights, usage tracking, and renewals saved Lob 1,830 hours annually in SaaS management and 1,180 hours in renewal processes. These efficiencies, combined with immediate savings from day one, ensured continuous, long-term cost reductions. The intuitive dashboard provided ongoing visibility, allowing Lob to manage and track savings more effectively.
Key Highlights:
Lob started saving from Day 1 with CloudEagle insights and reduced their SaaS spend by over 20%.
Challenge
Previously, we relied on a pure play procurement service company, but without a unified platform, it was hard for us to gain clear visibility into our SaaS spending. This lack of visibility created inefficiencies that we couldn’t ignore.
Data collection became a time-consuming task. We had to manually update spreadsheets with important details like contract information, usage data, license details, renewal dates, and vendor information.
The absence of a centralized platform also led to poor collaboration across our teams. The sheer volume of data created dependencies that slowed down decision-making. Gathering data often only happened when we were approaching renewals or had new app requests, which meant we were always reacting instead of being proactive.
Without a single system to track SaaS licenses, usage, and spend, we found ourselves overspending. We didn’t have the insights to optimize our software usage, and as a result, we ended up with unused or underutilized licenses. This fragmented approach made it difficult to manage our costs and ensure our SaaS investments were aligned with our business needs.
Solution
“CloudEagle.ai was exactly what we needed. With the auto-extraction of contract & invoice data, identification of duplicate apps, underutilized apps, and more, we were able to find significant cost savings opportunities from day 1.”
- Barnaby Go, IT manager at Lob
Quick Onboarding
CloudEagle.ai was swiftly integrated into Lob’s existing systems in just 30 minutes. By leveraging over 500 integrations, the platform provided full visibility into Lob's entire SaaS stack, eliminating data silos. This seamless integration removed the need for manual data collection and streamlined the entire process.
SaaS Visibility and Savings
CloudEagle.ai gave Lob complete visibility into its entire SaaS stack and helped identify and eliminate duplicate apps. The platform allowed them to monitor license usage at both the department and employee levels, track access provisioning status, and gain a clear overview of how each license was being utilized. With CloudEagle.ai’s license reclamation workflows, Lob was able to reclaim unused and underutilized licenses, leading to significant cost savings.
Streamlined Renewals
The platform centralized contract and vendor data, eliminating back-and-forth sharing. It automatically extracted contract details using AI metadata extraction, including key dates like start and end dates. This data created a renewal calendar. With CloudEagle.ai's workflows, they were notified of renewals 90 days in advance. Additionally, the platform enabled them to manage renewals easily via Slack.
Impact
Time Savings in SaaS Management
Unlike traditional SaaS procurement solutions that only deliver savings during renewals, Lob gained immediate, actionable insights with CloudEagle.ai. The platform identified cost-saving opportunities, enabling Lob to optimize its SaaS spend immediately. A key feature was the automatic reclamation of unused licenses, starting savings on Day 1. With automation and data-driven insights, Lob saved 1,830 hours annually in SaaS management.
Started Saving from Day 1
Lob started managing renewals more efficiently with CloudEagle.ai's automated renewal workflows. By receiving renewal notifications 90 days in advance, Lob had ample time to assess usage, secure approvals, and ensure contracts were renewed on time. The proactive approach saved 1,180 hours annually on renewals and reduced SaaS spend by over 20%, helping Lob make data-driven decisions and avoid unnecessary costs.
No More Manual Effort
Lob completely transformed thier SaaS management with CloudEagle.ai. The platform helped them automate manual, time-consuming tasks like data entry, stakeholder approvals, and communication, all streamlined through Slack-enabled, no-code workflows. Also, Lob's contract and vendor data is centralized and updated automatically with CloudEagle.ai, eliminating manual data collection and improving efficiency.
